Staff Engineer – Core Technology

Role Summary

We are seeking a software engineer to design, build, and maintain internal tools and infrastructure that enable teams across the organization to deliver software efficiently. You will focus on code quality, architecture decisions, and creating reliable, scalable systems while leveraging AI tools to boost developer productivity and verify AI-generated code. You will build foundational services and tooling that serve multiple business units, focusing on shared infrastructure, APIs, and developer experiences used by product teams. This role involves multi-team initiatives and you will influence multiple teams as a domain expert in developer tooling and infrastructure.

Responsibilities

• Delivery: Lead technical delivery of complex infrastructure and platform projects across multiple teams, unblock others through hands-on contributions, and ensure engineering quality
• AI: Design AI-augmented engineering workflows for your area, evaluate new AI tools, train engineers on effective AI usage, and balance speed with verification
• Business: Drive business outcomes through technical solutions across your area, influence product roadmaps, and partner effectively with business stakeholders
• Process: Drive process efficiency within your team, coordinate cross-functional technical work, and lead retrospectives
• Documentation: Design documentation strategies for your projects, ensure knowledge persists beyond individuals, and write specifications that enable effective collaboration

Skills

• AI-Augmented Development: You optimize AI tool usage across teams in your area, train engineers on AI-augmented workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigor.
• Business Immersion: You immerse in operations until you think like an insider. You rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion.
• Data Integration: You navigate complex enterprise data landscapes across teams, build relationships to gain data access, handle undocumented schemas through investigation, and build robust, maintainable integration solutions. You mentor engineers in your area on data integration challenges.
• Full-Stack Development: You build complete applications rapidly across any technology stack for teams in your area. You select the right tools for each problem, balance technical debt with delivery speed, and mentor engineers on full-stack development.
• Multi-Audience Communication: You influence through communication at all levels—from frontline to executive. You handle difficult conversations skillfully, train engineers in your area on effective communication, and represent teams across the function.
• Problem Discovery: You seek out undefined problems rather than avoiding them. You embed with users to discover latent needs, coach engineers in your area on problem discovery techniques, and turn ambiguity into clear problem statements.
• Rapid Prototyping & Validation: You lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, establish trust through consistent fast delivery, and define clear criteria for prototype-to-production transitions.
• Site Reliability Engineering: You define reliability standards across teams in your area, drive post-incident improvements systematically, design capacity planning processes, and mentor engineers on SRE practices.
• Architecture & Design: You design components and services independently for moderate complexity. You make appropriate trade-off decisions, document design rationale, and consider AI integration points in your designs.
• Cloud Platforms: You design cloud-native solutions, manage infrastructure as code, implement security best practices, and make informed service selections. You troubleshoot cloud-specific issues.
• Code Quality & Review: You produce consistently high-quality, well-tested code. You review AI-generated code critically and never ship code you don't fully understand. You identify edge cases and ensure adequate test coverage.
• Developer Experience: You design golden paths—opinionated, well-documented workflows developers can follow with minimal cognitive load. You conduct user research, create self-service capabilities, and build for Day 50, not just Day 1.
• DevOps & CI/CD: You build complete CI/CD pipelines end-to-end, manage infrastructure as code (Terraform, CloudFormation), implement monitoring, and design deployment strategies for your services.
• Knowledge Management: You design knowledge structures for discoverability, ensure knowledge accessibility across teams, facilitate knowledge sharing sessions, and reduce single-person dependencies.
• Lean Thinking & Flow: You optimize team processes systematically, measure and improve cycle time, remove bottlenecks proactively, and deliver rapidly while maintaining quality.
• Pattern Generalization: You extract reusable components from field solutions, design appropriate abstractions that balance flexibility with simplicity, and collaborate with FDEs to validate generalized solutions in new contexts.
• Technical Debt Management: You prioritize debt systematically based on risk and impact, balance debt reduction with feature work, and make pragmatic trade-offs. You know when to take on debt intentionally.
• Experience with AWS, N8N, Cloudflare, Supabase, NextJS, Terraform: Practical experience building platforms and apps with these technologies.

Education

• Bachelor's degree in Computer Science, Engineering, or related field.

Qualifications

• 6+ years of relevant experience in software engineering or related field.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Work Location: Hybrid