Staff Business Systems Analyst

Responsibilities:
- Lead and participate in managing system projects (development, enhancement, and implementation of complex business applications).
- Serve as subject matter expert for NetSuite, RF-Smart, and operations systems; ensure optimal use across departments.
- Collaborate with leaders, Business Process Owners, and system Super Users to design and deliver aligned solutions.
- Provide end-user training (group and 1:1) to improve adoption and proficiency.
- Administer and maintain NetSuite ERP and related operations systems (access control, improvements, SOX compliance).
- Resolve issues during and after implementation to ensure operational continuity.
- Define/document business requirements; identify process improvements and cost-effective solutions.
- Develop project scope, timelines, and deliverables for upgrades/enhancements/new implementations.
- Perform system audits; ensure data integrity via governance standards.
- Partner with IT and external vendors to troubleshoot/resolve technical issues.
- Create documentation (process flows, technical requirements, user guides).
- Monitor performance; recommend scalability/optimization and automation opportunities.

Qualifications:
- Bachelor’s degree in Information Systems/Business Admin (or equivalent) and 8+ years relevant experience.
- 6–8 years NetSuite experience (supply chain, manufacturing, inventory) plus report/dashboard creation.
- Strong ERP/operations tools knowledge and SOX compliance requirements.
- Advanced analytical/problem-solving; strong Excel/Word/PowerPoint and data visualization tools (Tableau/Power BI).
- Proven cross-functional project leadership; influence stakeholders; excellent written/verbal communication.
- Experience documenting business processes, workflows, and user guides.
- Plus: automation/process-improvement tools experience.

Benefits:
- Comprehensive medical plans; HSA/FSA options; fertility & family planning assistance; retirement contributions; holidays & paid time off.