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Sr. Spclst , Technical Product Management

Merck
Full-time
Remote friendly (North Wales, PA)
United States
$114,700 - $180,500 USD yearly
IT

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Role Summary

Sr. Spclst, Technical Product Management role leading the Compliance, Risk, Quality, & Vendor Management product within IT, shaping vision, strategy, and delivery of regulated features in a clinical domain. You will partner with stakeholders across the organization to drive product value, ensure alignment with business goals, and guide cross-functional teams through the product lifecycle.

Responsibilities

  • Product Strategy & Roadmap
    • Lead the applications under the Product and be the main point of contact for all the applications.
    • Own and manage the product roadmap and demand pipeline, contribute in Business case creation incorporating input from Business System Owner (BSO) and other stakeholders to ensure alignment with strategic goals.
    • Define and communicate product vision, product model principles and strategy that maximize value and drive measurable outcomes.
    • Ruthlessly prioritize high impact work and continuously assess priorities as new insights and data become available
  • Discovery & User Research
    • Lead continuous discovery activities (user research, interviews, surveys, usability testing) in partnership with UX/Design, and BSO to validate assumptions and inform product decisions.
    • Translate user insights into clear requirements, hypotheses and minimal viable experiments.
  • Execution & Delivery
    • Maintain and prioritize a healthy backlog of well-formed epics, features and user stories which align with the overall roadmap and serve as requirements for the delivery squad
    • Partner with squad members including but not limited to scrum masters, technical lead(s) and development team in release planning to manage high-quality product delivery leveraging Agile/DigitalSDLC methodology
    • Collaborate with engineering and design to ensure work is well refined, scoped and ready for delivery; accept user stories before they enter sprints.
    • Act as product owner through delivery to ensure outcomes are met and scope aligns with the product vision.
    • Work effectively in regulated environments; partner with clinical, compliance and quality teams when delivering regulated features (GxP, SDLC).
    • Provide escalation point for delivery issues or deconflicting dependencies that affect multiple teams across / within product lines
    • Capture, convey, and manage risks, impediments, assumptions, and dependencies for execution, and focus on reducing impact early and often.
    • Facilitate stakeholder alignment through data driven decision making and clear communication.
  • Value Measurement & Reporting
    • Define success metrics (KPIs, OKRs, outcome measures) in partnership with stakeholders.
    • Continuously measure and report progress against OKRs and metrics; clearly communicate value and learnings to stakeholders and leadership.
    • Use data and outcomes to inform prioritization and roadmap changes.
  • Vendor Contracts, Financial Stewardship & TCO
    • Manage vendor contract and product total cost of ownership (TCO) collaborating with procurement and finance as needed.
    • Forecast portfolio and operational costs and identify opportunities for cost optimization.

Qualifications

  • Bachelorβ€šΓ„Γ΄s in IT, Engineering, Computer Science, or related field.
  • 5+ years of relevant work experience, with at least 3+ years of demonstrated Technical Product Management experience supporting Information Technology, Pharmaceutical Research, Clinical Trial Operations or related business areas.
  • Demonstrable experience in building and supporting large scale IT solutions using modern technologies
  • Strong experience working in agile environments (scrum, kanban) and with agile teams.
  • Hands on with product tools such as Jira, Confluence, analytics platforms and common collaboration tools; comfortable producing roadmap artifacts and prioritization documentation.
  • Excellent interpersonal and communication skills, with the ability to quickly establish credibility and trust with a variety of stakeholders
  • Self-motivated, curious, and collaborative; able to foster an inclusive team culture across a global organization.
  • Proficiency in written and spoken English.

Preferred Qualifications

  • Product management certification (e.g., Pragmatic Institute) and/or Agile certifications (CSPO, CSM) preferred.
  • Experience working with SaaS/COTS vendors and procurement processes.
  • Previous experience in Life sciences and Pharma industry or Clinical operations domain

Skills

  • Asset Management, Benefits Management, Biopharmaceutical Industry, Business Case Development, Clinical Trials, Communication, Computer Science, Customer Experience Management, Key Performance Indicators (KPI), Management System Development, Pharmaceutical Research, Product Management, Product Roadmap, Product Strategies, Requirements Management, Software Product Management, Stakeholder Relationship Management, Strategic Planning, System Designs, Total Cost of Ownership Analysis, Vendor Management, Vendor Management Systems (VMS)