Sr Solutions Architect - Collaboration Presales (Req#1182)
ePlus inc.
August 22, 2026
Full-time
Remote friendly (San Ramon, CA)
Worldwide
IT
Role: Senior Collaboration Presales Architect specializing in Cisco Webex and unified communications, focusing on designing enterprise collaboration solutions. Responsibilities include leading technical discovery, creating scalable hybrid and cloud-based architectures, and supporting pre-sales activities through strategic customer engagement and solution validation. The position emphasizes migration from legacy platforms, integration of voice, video, contact center, and PSTN connectivity, and collaboration with vendors like Cisco, Zoom, and Poly. Requirements: 7+ years of IT experience, 4+ years in a senior architect or consulting role, with strong expertise in collaboration architectures, cloud integrations, and telecom systems such as SBCs and E911. Certifications in Cisco Collaboration (e.g., CCNP, CCIE) preferred; Microsoft certifications advantageous. HighValue: cloud and hybrid collaboration solutions (Cisco Webex, CUCM, Zoom Phone), PSTN integration, migration strategies, vendor validation, and technical advisement. Collaboration with account teams, customer IT, and telecom providers is integral. Location: Bay Area, hybrid remote with on-site customer meetings; travel requirements not specified.