Role Summary
The Senior Manager, Speakers Program is responsible for the end-to-end management, strategy, and compliant execution of the Cardiometabolic Speaker Bureau and related educational programs. The role collaborates with Marketing, Field Sales, Medical Affairs, Legal, and Compliance to deliver high-quality, compliant educational opportunities for Healthcare Professionals and Key Opinion Leaders, ensuring all programming adheres to PhRMA Code, FDA guidelines, and OIG regulations. Location: onsite four days per week in Burlington, MA or Westlake Village, CA.
Responsibilities
- Speaker Bureau & Logistics Management: End-to-end planning and execution of live and virtual speaker programs, including venue selection, contract negotiation, vendor management, and audio-visual support.
- Speaker Engagement: Onboard speakers, manage training schedules, and maintain compliance documentation.
- Field Liaison: Serve as the primary point of contact for sales representatives regarding speaker bureau inquiries, program requests, and issue resolution.
- Operational Support: Manage vendor systems, statements of work, and invoices.
- Compliance & Regulatory Adherence: Ensure all speaker programs comply with PhRMA, FDA, OIG, ACCME, and Sunshine Act guidelines.
- Auditing and Monitoring: Monitor program data and databases to ensure adherence to internal SOPs; attend live and virtual events as needed to monitor compliance and execution.
- Content Management: Collaborate with brand to develop speaker decks, speaker training, and sales training content; obtain Medical/Legal/Regulatory approvals and ensure communications and materials are safe and fair-balanced.
- Communications: Lead development, MLR approval, and execution of all speaker bureau communications, invitations, and memos.
- Compliance and Reporting: Track and reconcile attendee and speaker spend; lead reporting and business reviews with brand, sales leadership, and compliance to ensure alignment with business rules and compliant program execution.
- Speaker Contracting: Oversee nominations and renominations, ensuring training and contracts are executed per procedures and timelines.
- Strategy, Metrics, & Technology: Leverage portals (e.g., Veeva Events Management, Absorb) for tracking, registration, contract status, training completion, and reporting; develop KPIs to provide actionable insights.
- Budget Management: Monitor program spend against budget, ensuring compliance with moderate meal requirements and honoraria caps.
Qualifications
- Education: Bachelorโs degree in Business, Marketing, Life Sciences, or a related field.
- Experience: 5+ to 8+ years in the pharmaceutical or biotechnology industry, specifically in speaker bureau management, marketing operations, or HCP meeting planning.
- Experience managing vendors.
- Experience with Veeva platforms required.
- Experience managing or supporting a speakerโs bureau required.
- Compliance Knowledge: Strong knowledge of OIG/PhRMA guidelines and Sunshine Act requirements.
Skills
- Teamwork and Leadership: Cross-functional influencer and network builder; aligns roles, responsibilities, and expectations to deliver results and mentors diverse stakeholders.
- Execution: Directs and drives cross-functional results, removes obstacles, and ensures accountability.
- Solution Maker: Strategically distills complex information and leverages internal and external networks to deliver cross-functional solutions.
- Continuous Improvement: Creates better ways for cross-functional teams to succeed and anticipates problems.
- Awareness: Recognizes strengths and limitations of others and helps reframe questions to optimize ideas.
- Excellent interpersonal, planning, and presentation skills.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Self-motivated and capable of thriving in a fast-paced environment.
- Excellent written and verbal communication skills.
- Proficient in MS Word, PowerPoint, and MS Excel.
- Works with urgency, efficiency, and attention to detail.
Additional Requirements
- Travel Requirements: Ability to travel approximately 10โ25% for on-site support at major programs, speaker training, and company meetings.