Sr. Manager - Site Reliability/Operations Engineering Lead, R&D DP&TS Platform and Data Engineering

Role Summary

Pfizer’s mission to deliver breakthroughs that change patients’ lives is rooted in our commitment to science and innovation. Within Discovery, Preclinical, and Translational Solutions (DP&TS), we accelerate the journey from target identification to clinical translation by leveraging advanced digital technologies, AI, and data-driven insights.

We’re building a forward-thinking platform engineering team dedicated to delivering secure, scalable, and resilient infrastructure. As a Site Reliability/Operations Engineering Lead, you’ll play a pivotal role in ensuring the reliability, performance, and operational excellence of our cloud-native platforms.

This role is perfect for a high-caliber, well-rounded generalist who thrives in dynamic environments, takes initiative, and enjoys solving complex problems across infrastructure, automation, and observability. You’ll be joining a team that values curiosity, collaboration, and continuous learning. While we expect you to take ownership and solve meaningful problems, you’ll be supported by a friendly, inclusive environment with clear goals, strong mentorship, and a culture of shared success. We believe in setting our team up to thrive—not just deliver.

Responsibilities

• Ensure high availability and performance of cloud infrastructure and services (AWS, Azure)
• Build and maintain monitoring, alerting, and observability systems (e.g., Prometheus, Grafana, ELK)
• Automate operational tasks using Terraform, Ansible, and scripting languages
• Manage incident response, root cause analysis, and postmortems
• Collaborate on CI/CD pipelines and deployment strategies using GitHub Actions
• Maintain and improve container orchestration platforms (Kubernetes, Docker)
• Administer systems, databases, and networks with a focus on reliability and security
• Implement and enforce security and compliance best practices
• Continuously evaluate and integrate tools to improve operational efficiency
• Lead and grow a high-performing team of reliability and operations engineers

Qualifications

• Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Bioinformatics, Engineering, or related discipline)
• 6+ years of experience in site reliability, operations, or infrastructure engineering
• Strong experience with AWS or Azure
• Proficiency in Terraform, Ansible, and GitHub
• Solid understanding of Kubernetes, Docker, and container orchestration
• Strong scripting skills (e.g., Bash, Python, Typescript)
• Experience with Linux/Unix system administration
• Familiarity with networking, security, and database administration
• Proven troubleshooting and incident management skills
• Fluent in English; capable of clear technical communication across scientific and engineering disciplines
• Demonstrated leadership capabilities, including influencing and coaching others to achieve meaningful outcomes

Preferred Qualifications

• Experience with observability and logging tools (e.g., OpenTelemetry, Prometheus, Grafana, ELK)
• Knowledge of secrets management (e.g., HashiCorp Vault, AWS Secrets Manager)
• Experience working in regulated environments or with compliance frameworks (e.g., GxP, SOC2, HIPAA)

Education

• As listed in Qualifications