Sr Manager, Customer Offerings
Johnson & Johnson
June 27, 2026
Remote friendly (Santa Clara, CA)
United States
Marketing
Sr Manager, Customer Offerings
Purpose:
- Primary commercial point of contact for deal offerings including pay-per-use, leasing, and structured financing models. Partners with Sales and Finance to create customer-centric offerings that improve execution and competitiveness, while supporting territory strategy and commercial planning.
Responsibilities:
- Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
- Support capital sales planning with territory insights, financial structures, and customer value analysis.
- Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability.
- Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
- Track offering performance and market adoption; recommend innovations to enable growth.
Qualifications/Requirements:
- 7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
- Strong financial modeling and customer-value analysis capability.
Preferred Skills:
- Brand marketing, positioning strategy, business storytelling/alignment, business valuations.
- Cross-functional collaboration; customer intelligence; data analysis and data-driven decision making.
- Digital strategy; execution focus; financial analysis; go-to-market strategies.
- Industry analysis; market research; negotiation; problem solving; strategic/tactical thinking.
Benefits (time off):
- Vacation 120 hrs/yr; Sick time 40 hrs/yr (CO: 48, WA: 56); Holiday pay 13 days/yr.
- Work/Personal/Family up to 40 hrs/yr; Parental leave 480 hrs; Bereavement leave 240 hrs (immediate) / 40 hrs (extended); Caregiver leave 80 hrs; Volunteer leave 32 hrs; Military spouse time-off 80 hrs/yr.
Purpose:
- Primary commercial point of contact for deal offerings including pay-per-use, leasing, and structured financing models. Partners with Sales and Finance to create customer-centric offerings that improve execution and competitiveness, while supporting territory strategy and commercial planning.
Responsibilities:
- Develop and manage OTTAVA deal offerings, including PPU, leasing, and alternative capital models.
- Support capital sales planning with territory insights, financial structures, and customer value analysis.
- Partner with Deal Strategy, Pricing Ops, and Finance to validate feasibility and profitability.
- Educate Sales and KAM on offering structures, approval requirements, and customer positioning.
- Track offering performance and market adoption; recommend innovations to enable growth.
Qualifications/Requirements:
- 7+ years in customer offerings, capital sales support, commercial finance, or pricing strategy.
- Strong financial modeling and customer-value analysis capability.
Preferred Skills:
- Brand marketing, positioning strategy, business storytelling/alignment, business valuations.
- Cross-functional collaboration; customer intelligence; data analysis and data-driven decision making.
- Digital strategy; execution focus; financial analysis; go-to-market strategies.
- Industry analysis; market research; negotiation; problem solving; strategic/tactical thinking.
Benefits (time off):
- Vacation 120 hrs/yr; Sick time 40 hrs/yr (CO: 48, WA: 56); Holiday pay 13 days/yr.
- Work/Personal/Family up to 40 hrs/yr; Parental leave 480 hrs; Bereavement leave 240 hrs (immediate) / 40 hrs (extended); Caregiver leave 80 hrs; Volunteer leave 32 hrs; Military spouse time-off 80 hrs/yr.