Sr. Manager, Commercial Operations

Role Summary

The Sr. Manager Commercial Operations partners across the US Hospital Business Unit to maximize performance and deliver on the organization’s strategic goals. This is an individual contributor role and a highly engaged member of the US Hospital portfolio Triads, providing leadership and holistic guidance across portfolio segments. Note: Leadership reserves the right to adjust Triad alignments to meet business needs. The Triad collaborates to maximize performance, drive long-term profitability of US HBU, and meet the needs of customers and patients. The role may lead projects to develop tools and reports to analyze data and improve analytics capabilities within US HBU. The successful candidate will be self-driven with strong business acumen, able to interface effectively, build relationships at all levels, and drive continuous improvement in analytics-based decision-making and performance.

Responsibilities

• Analyzing, interpreting, and translating data into actionable insights and recommendations — preparing detailed analyses utilizing various internal/external data sources to understand product-specific and competitive market conditions.
• Partnering with the US Hospital Pricing Lead to implement pricing/contracting strategies and alternatives for the assigned portion of the portfolio; applying portfolio/market expertise to support those recommendations with analytics; and monitoring success or modifying strategies to enable the business to deliver on commitments.
• Gaining and leveraging understanding of key customers to develop practical and effective pricing recommendations and contracting decisions, while also striving to streamline decision-making to quickly respond to customer requests.
• Remaining well-informed of emerging external trends and market dynamics to identify signals in the marketplace that could impact our business.
• Leading the weekly Run-the-Business (RtB) process for the assigned portfolio to align on business performance, recommend changes to trends or business conditions so that timely adjustments can be made to commercial plans, and ensure that all data and analytics used in RtB forum are aligned to drive performance.
• Supporting the Go-To-Market process by leading market analyses for new product launches, private label launches, return to markets and line extensions within his/her assigned portion of the portfolio.
• Ideating, developing, redesigning, and/or enhancing key analytics tools, reports, and processes with an eye toward driving great effectiveness and efficiency and improving the availability, quality and timeliness of critical information required to make / implement high quality business decisions.
• Being a highly engaged strategic thinker who operates with an entrepreneurial mindset and in a fully compliant manner to summarize and maximize the performance of the US Hospital portfolios overall business.
• Providing support to ensure Latest Estimates (LEs) and Operating Plans are strategically aligned, have the desired impact to the business, and maximize return on investment.
• Championing, demonstrating, and promoting awareness of Pfizer’s values and culture; engaging and inspiring fellow colleagues to generate commitment to US HBU’s business deliverables; driving the creation of the HBU culture required to support short and long term success.
• Collaboratively addressing organizational pain points and feedback to create an environment that is conducive to personnel growth, development, and achievement.

Qualifications

• Required: Bachelor’s degree
• Required: 6 years of broad experience in the generic pharmaceutical or related industry with emphasis on strategic and analytical roles in a multi-source product environment
• Required: Experience working in cross-functional teams in a matrix environment
• Required: Passionate, energetic, detail oriented, organized, driven, and accountable to drive business results
• Required: Takes initiative and works proactively with a positive attitude; self-starter with ability to work independently or collaboratively as part of a team
• Required: Strong project and process management and leadership skills; willing to learn, engage, tackle, and own unfamiliar projects in a dynamic environment
• Required: Comprehensive understanding of the complex generic market including product, contracting, and pricing strategies; product and customer profitability; and gross-to-net sales accounting
• Required: Excellent analytical, verbal/written communication and presentation skills; ability to pull together sales, market, and other financial data from multiple sources and synthesize that information for clear understanding of market dynamics, business impact, and analytics-based strategies
• Required: Demonstrated ability to manage multiple critical and complex projects with a wide range of constituents; ability to prioritize and meet tight deadlines
• Required: General understanding of government pricing programs related to pharmaceutical products (e.g., FSS, PHS 340b) with the ability to engage subject matter experts when contracts may impact government pricing

Nice-to-Haves

• Preferred: MBA
• Preferred: Ability to build and maintain dashboards using Tableau
• Preferred: Experience supporting acute care (hospital) or alternate site settings (long-term care facilities, home healthcare networks, infusion centers)

Physical/Mental Requirements

• Ability to effectively communicate and meet qualification and role requirements, whether working in-person or remotely.

Additional Requirements

• Able to travel to support business needs (< 10-15% travel)
• Work Location: Hybrid