Sr. Manager/Associate Director, US Medical Information – Dermatology/IAI

Role Summary

The Senior Manager/Associate Director, US Medical Information – Dermatology/IAI provides accurate, timely, unbiased, and up-to-date medical information to internal and external customers. The role involves creating and maintaining written scientific content (e.g., MIRLs, FAQs, product dossiers, and training documents) for company products and related disease states, and assisting with systematic storage and retrieval of clinical information using knowledge management technologies.

Responsibilities

• Develop and maintain written scientific information for responding to unsolicited customer requests.
• Handle complex medical information inquiries escalated from the Medical Information Call Center, including review of custom responses.
• Provide medical literature surveillance for Medical Affairs and communicate pertinent updates in a timely manner.
• Assist with systematic storage and retrieval of medical information using department taxonomy and data governance.
• Support medical conference activities, including pre- and post-conference deliverables and staffing of medical/scientific booths.
• Develop and deliver scientific and Medical Information operations training for new employees.
• Serve as an active member on cross-functional teams (e.g., scientific materials review committee, promotional materials review committee).
• Identify and implement innovative channels for delivering medical information.
• Provide routine oversight over the MICC (metrics reporting, systems optimization, clinical trainings).
• Assist Medical Information Leadership with key projects as needed.
• Participate in developing departmental guidance documents (SOPs, work instructions).
• Comply with guidelines, policies, legal, regulatory, and compliance requirements.

Qualifications

• Healthcare Professional (PharmD, MD, RPh, PhD or related field) with a minimum of 5 years' experience in Medical Information/Medical Affairs within pharma or medical device industry, or equivalent clinical experience.
• Knowledge of FDA regulations regarding dissemination of Medical Information, drug promotion, and adverse event/product quality complaint reporting.
• Experience creating scientific content, including MIRLs and clinical slide presentations.
• Ability to query scientific literature (PubMed, Embase, Scopus, etc.) and summarize findings.
• Excellent oral and written communication skills.
• Excellent project management skills with ability to plan, prioritize, and execute multiple projects.
• Experience using IRMS systems preferred.
• Experience in oncology, hematology, and/or immunology strongly preferred.
• Approximately 15% travel commitments.

Education

• Not specified in source; please provide if applicable.

Additional Requirements

• None specified beyond travel requirement noted above.