Sr. Manager, APEX - Field Planning & Analytics, Immunology
AbbVie
August 13, 2026
Remote friendly (Mettawa, IL)
United States
$124,500 - $236,500 USD yearly
Operations
Key Responsibilities:
- End-to-end management of the call planning build process, including partnership with MABI for inputs, deciding business rules, working with AD/D and other stakeholders, managing timelines/requirements, collaborating with the vendor, and distributing/communicating outcomes.
- Full end-to-end ownership and management of the AI-enabled AlterIgo platform; collaborate with the FPAT Center team to design and develop Franchise-level Call Plans; optimize and automate processes to minimize/eliminate dependence on external vendors.
- Lead major process improvement and technology initiatives with broad commercial impact; communicate/implement changes.
- Serve as strategic influencer on future-state tools, platforms, and analytics for field deployment.
- Liaison between Therapeutics Operations and Analytics, Business Technology Solutions, Training, and Franchise teams for design, deployment, training, maintenance, and communications of field-facing solutions.
- Own cross-franchise best practice sharing for key solutions, system enhancements, and changes.
- Maintain in-depth knowledge of sales forces, products, market dynamics, operational processes, call plan strategy, and continuously benchmark and incorporate industry best practices.
- Partner with the franchise on TAP configuration and roll out, including field training.
- Lead accurate and timely roll forward execution through cross-functional collaboration.
- Develop and maintain project plans (timeline, meetings, SOP).
- Own/manage sales force workload factors and considerations for territory alignment and placement.
- Provide analytical and reporting support; provide sales force sizing and structure support as needed.
- Develop training and communications.
Qualifications:
- BA/BS required.
- 5+ years analytical experience.
- Strong critical thinking and analytical/problem-solving skills.
- Comfortable querying data tables; understanding data warehouses; experience managing/interpreting large datasets.
- Data visualization skills (Javelin, Power BI).
- Programming experience (SQL, Dataiku).
- Proficiency in Microsoft suite (Excel, PowerPoint).
- Effective communication, storytelling, and presentation skills; customer-focused mindset.
- Ability to manage/prioritize multiple projects and synthesize ideas across teams.
- Excellent project management.
- Ability to articulate complex/technical concepts to non-expert stakeholders.
Demonstrated Leadership:
- High autonomy with proactive anticipation of business needs.
- Independently design/execute/interpret complex analyses.
- Drive continuous improvement; provide strategic guidance to senior leadership.
- Trusted advisor with credibility with field sales management and executive stakeholders.
- End-to-end management of the call planning build process, including partnership with MABI for inputs, deciding business rules, working with AD/D and other stakeholders, managing timelines/requirements, collaborating with the vendor, and distributing/communicating outcomes.
- Full end-to-end ownership and management of the AI-enabled AlterIgo platform; collaborate with the FPAT Center team to design and develop Franchise-level Call Plans; optimize and automate processes to minimize/eliminate dependence on external vendors.
- Lead major process improvement and technology initiatives with broad commercial impact; communicate/implement changes.
- Serve as strategic influencer on future-state tools, platforms, and analytics for field deployment.
- Liaison between Therapeutics Operations and Analytics, Business Technology Solutions, Training, and Franchise teams for design, deployment, training, maintenance, and communications of field-facing solutions.
- Own cross-franchise best practice sharing for key solutions, system enhancements, and changes.
- Maintain in-depth knowledge of sales forces, products, market dynamics, operational processes, call plan strategy, and continuously benchmark and incorporate industry best practices.
- Partner with the franchise on TAP configuration and roll out, including field training.
- Lead accurate and timely roll forward execution through cross-functional collaboration.
- Develop and maintain project plans (timeline, meetings, SOP).
- Own/manage sales force workload factors and considerations for territory alignment and placement.
- Provide analytical and reporting support; provide sales force sizing and structure support as needed.
- Develop training and communications.
Qualifications:
- BA/BS required.
- 5+ years analytical experience.
- Strong critical thinking and analytical/problem-solving skills.
- Comfortable querying data tables; understanding data warehouses; experience managing/interpreting large datasets.
- Data visualization skills (Javelin, Power BI).
- Programming experience (SQL, Dataiku).
- Proficiency in Microsoft suite (Excel, PowerPoint).
- Effective communication, storytelling, and presentation skills; customer-focused mindset.
- Ability to manage/prioritize multiple projects and synthesize ideas across teams.
- Excellent project management.
- Ability to articulate complex/technical concepts to non-expert stakeholders.
Demonstrated Leadership:
- High autonomy with proactive anticipation of business needs.
- Independently design/execute/interpret complex analyses.
- Drive continuous improvement; provide strategic guidance to senior leadership.
- Trusted advisor with credibility with field sales management and executive stakeholders.