Sr. Field Clinical Coordinator - St. Louis

Role Summary

The Senior Field Clinical Coordinator (Sr-FCC) educates patients on the safe and appropriate use of BioMarin marketed therapies, supports Palynziq product initiation and ongoing therapy by collaborating with clinics and the BioMarin account team. Sr-FCCs do not provide medical advice. They are based out of their homes and support 50-60 PKU patients from participating clinics in a designated geographical region.

Responsibilities

• Works closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections (RC) personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections
• Works collaboratively in an account team (Account Manager, Case Manager, Clinical Coordinator) moving cases from referral to specialty pharmacy shipment to product start
• Conducts patient-level education with new patient starts including BioMarin product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic specific protocols at their request
• Provides in-person support for self- administration of FDA-approved BioMarin marketed therapies as needed
• Utilizes motivational interviewing skills to empower patients to advocate for their own health needs. Provides reminders for medication, clinic-prescribed labs, and clinic appointments at times convenient to patients.
• Conducts ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy
• Participates in direct to patient educational events to raise patient awareness around disease state and appropriate BioMarin therapies. Typically conducted 3-4X/year on weekends and throughout the week

Qualifications

• Experience and Education:
  • 2+ years of Pharmaceutical experience as a patient educator
  • 4+ years of direct patient care experience in rare disease
  • Education as an allied health care professional
  • Bachelor‚Äôs degree in Allied Health preferred or work experience equivalent
• Required:
  • Successful background check
  • Valid Driver‚Äôs license and driving record

Skills

• Excellent interpersonal communication skills. Advances patients‚Äô health journey through exceptional motivational interviewing and positive outcomes
• Strong presentation skills. Ability to provide dynamic and engaging presentations to small and large groups
• An ideal team player who consistently demonstrates BioMarin Commercial values
• Action oriented, tenacious, and anticipating obstacles and leading solutions
• High business acumen and focused on customized value to all levels of customer (internal and external)
• Adaptability, consistently picking up on the need to change personal, interpersonal, and leadership behavior quickly
• Expert navigation of all systems and can align resources to action plans
• Requires travel, up to 65% work week

Education

• Bachelor‚Äôs degree in Allied Health preferred or work experience equivalent

Additional Requirements

• Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.