Sr. Field Clinical Coordinator - Mid Atlantic

Role Summary

The Senior Field Clinical Coordinator (Sr-FCC) educates patients on the safe and appropriate use of BioMarin marketed therapies using approved materials, supports Palynziq initiation and ongoing therapy by collaborating with clinics and BioMarin account teams, and does not provide medical advice. Based from home, Sr-FCCs support 50-60 PKU patients within a designated geographic region.

Responsibilities

• Work closely with assigned clinics, BioMarin field sales organization, and BioMarin RareConnections personnel to ensure timely initiation of BioMarin therapy and adherence-related activities for patients enrolled in BioMarin RareConnections
• Collaborate in an account team (Account Manager, Case Manager, Clinical Coordinator) managing cases from referral to specialty pharmacy shipment to product start
• Conduct patient-level education with new starts including product information (safety, efficacy, dosing, administration, storage), disease state awareness, injection training, and clinic-specific protocols upon request
• Provide in-person support for self-administration of FDA-approved BioMarin marketed therapies as needed
• Use motivational interviewing to empower patients to advocate for their health needs; provide reminders for medication, labs, and appointments at times convenient to patients
• Conduct ongoing patient-level education on disease and product administration technique to support safe and appropriate use of therapy
• Participate in direct-to-patient educational events to raise awareness around disease state and BioMarin therapies (typically 3-4 times per year, weekends and weekdays)
• Demonstrate leadership within the broader team, contributing to cross-functional initiatives and sharing best practices
• Identify obstacles and trends, proposing solutions that are widely adopted
• Act as subject matter expert in PKU with advanced knowledge; contribute to regional/national assignments such as HUB training, pharmacy education, field training, and advocacy liaison; engage in peer leadership opportunities

Qualifications

• 2+ years of Pharmaceutical experience as a patient educator
• 4+ years of direct patient care experience in rare disease
• Education as an allied health care professional
• Bachelor‚Äôs degree in Allied Health preferred or work experience equivalent
• Successful background check
• Valid Driver‚Äôs license and driving record

Skills

• Excellent interpersonal communication and motivational interviewing skills
• Strong presenting abilities for both small and large groups
• Team-oriented with alignment to BioMarin Commercial values
• Action-oriented, tenacious, and capable of leading solutions
• High business acumen with focus on value across internal and external customers
• Adaptability and quick adjustment of behavior as needed
• Proficient navigation of systems and resource alignment to action plans
• Willingness to travel up to 65% of the work week

Education

• Bachelor‚Äôs degree in Allied Health preferred or equivalent work experience