Sr. Director, Product Management – Fleet Franchise

Job Description Summary Build the world’s most connected, intelligent, and automated fleet operations ecosystem — empowering technologists, radiologists, service teams, clinical leaders, and health system executives to operate imaging systems with peak performance, standardized protocols, and AI driven automation. This franchise exists to maximize clinical throughput, protocol quality, scanner performance, and resource efficiency across modalities and geographies — turning Imaging 360™, Remote Scanning, Protocol Management, and Operations Analytics into a unified, cloud native fleet platform. You will create the digital backbone that allows GE HealthCare customers to run imaging operations like a modern, data driven enterprise. This is the end to end ownership role for the Fleet Operations & Imaging 360™ ecosystem, spanning: • Remote Scanning / Remote Operations • Protocol Intelligence & Cross Modality Protocol Management • Operations Module (utilization, workflow analytics, scanner performance optimization) • Fleet level AI enablement (automation, standardization, decision support) • Integration with Genesis™, TruePACS™, and modality consoles You own the vision, strategy, product outcomes, commercial performance, and modernization agenda for Fleet. Success is measured through Fleet scorecards, adoption KPIs, attach growth, customer outcomes, and MOR execution. Job Description Key Responsibilities 1. Strategic Franchise Leadership Own the multi‑year enterprise fleet strategy across Imaging 360™, remote operations, protocol intelligence, and fleet analytics. Drive a unified roadmap toward cloud-native, modular, API‑first fleet operations. Prioritize investments based on measurable impact: reduced variability, increased throughput, operational savings, NFR maturity. Define the north star architecture for Fleet: cloud, AI automation, enterprise orchestration, ecosystem extensibility. 2. Remote Scanning & Remote Operations Leadership Expand GEHC’s remote‑scanning portfolio into a scalable, multi‑modality, enterprise operating model. Integrate remote workflows with scheduling, protocoling, technologist load balancing, and AI triage. Ensure regulatory compliance, cybersecurity, session quality, and next‑generation remote‑presence technology. Establish GEHC as the global category leader for remote operations. 3. Protocol Management & Standardization Ecosystem Owner Deliver the world’s most advanced protocol lifecycle platform — acquisition, QA, deployment, benchmarking, and governance. Use AI to optimize protocols across scanners, sites, and enterprise groups. Drive adoption & attach by embedding protocol management into Genesis™, TruePACS™, and modality platforms. Enable health systems to operate “one protocol library” across their entire fleet. 4. Fleet Operations & AI-Driven Optimization You own the Operations module (utilization, workflow, throughput, device performance, staff productivity). Build predictive and prescriptive analytics for operational optimization. Deliver dashboards for executives, modality managers, and technologists. Ensure seamless integration with CareIntellect™, Fleet Services, and service/maintenance workflows. Create enterprise‑ready KPIs that become industry benchmarks for operational excellence. 5. KPI, MOR & Franchise Business Ownership You own the business, including: Business KPIs Adoption, attach & utilization Recurring revenue and OPEX growth Cost‑to‑serve optimization Margin, cloud cost discipline Customer KPIs Protocol variance reduction Throughput improvements Remote scanning usage & session success NPS, upgrade success Operational KPIs Release quality, stability, security NFR compliance (performance, serviceability, observability, scalability) Governance KPIs Fleet scorecards MOR, Heartbeat rhythms Roadmap accountability Every roadmap decision must tie directly to transparent, measurable outcomes. 6. Interoperability & Enterprise Orchestration Build a cohesive enterprise platform integrating: Imaging 360™ Remote ops workflows Modality consoles Genesis™ Radiology Workspace TruePACS™ Device data, service logs, protocol libraries Drive standards-based interoperability (FHIR, DICOM, REST APIs, cloud events). Ensure consistent user experiences across fleet, modality, and radiology ecosystems. Enable integration of AI agents (e.g., task orchestration, QC automation, protocol suggestions). 7. Customer, Clinical & Market Engagement Lead global VOC programs and KOL networks across radiology, clinical operations, technologist communities, physicists, and imaging leaders. Partner with large IDNs to co‑design enterprise fleet governance solutions. Stay ahead of competitive and regulatory trends in remote operations, fleet analytics, protocol governance, and imaging orchestration. Create thought‑leadership narratives that differentiate GEHC as the enterprise fleet category leader. 8. Commercial Readiness & Partnership with the Field Partner with product marketing, enablement, and commercial teams on launch excellence. Drive attach & upsell strategies across modalities, Radiology franchise, and service offerings. Support strategic customer engagements as the executive fleet leader. Ensure Fleet is positioned as an enterprise platform, not a feature set. 9. Leadership & Team Development Build and elevate a world‑class Fleet product team. Establish product craft standards across roadmap discipline, outcome thinking, OKR rigor, and NFR embedding. Create a culture of ownership, clarity, accountability, and customer obsession. 10. Lifecycle, Operations & Modernization Excellence Own lifecycle management across concept → GA → adoption → maturity → scale. Lead modernization of the Imaging 360™ platform toward cloud-native, scalable, serviceable architecture. Simplify the portfolio, drive operational efficiency, and reduce technical debt. Institutionalize disciplined operational rhythms: Heartbeat, risk reviews, portfolio governance, readiness reviews. Qualifications 10+ years in healthcare IT, imaging, operations, cloud SaaS, or enterprise platforms. Proven experience owning complex product portfolios with measurable business outcomes. Deep understanding of radiology operations, fleet management, imaging workflows, and cloud-native architectures. Strong executive communication and cross-functional leadership. Demonstrated success operating in global, matrixed environments. Preferred Characteristics — Who You Are An ecosystem strategist who sees fleet, remote ops, protocols, analytics, and modality workflows as one interconnected system. A product evangelist who can articulate the future of imaging operations. A data-driven operator with strong KPI, MOR, and delivery discipline. Customer‑obsessed with deep empathy for technologists, clinical ops leaders, and modality managers. A modern product leader who understands cloud, AI automation, interoperability, and NFR-based engineering. What Success Looks Like You win when: Imaging 360™ becomes the global standard for enterprise imaging operations. Remote Scanning adoption accelerates across modalities with measurable operational uplift. Protocol standardization reduces variance and improves image quality system-wide. Fleet operations analytics drive measurable throughput, capacity, and cost savings. The franchise delivers predictable MOR performance, stable quality, and strong recurring revenue growth. GEHC is recognized as the undisputed leader in imaging fleet modernization. Your team is high‑performing, aligned, and delivering with clarity, rigor, and purpose. We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $176,000.00-$264,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No Application Deadline: April 09, 2026 At GE HealthCare, we see possibilities through innovation. We’re partnering with our customers to fulfill healthcare’s greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.