Sr. Director, Citizen Development & AI Products

Role Summary

The Sr. Director, Citizen Development & AI Products leads Pfizer’s no- and low-code tooling strategy and enablement for non-coder colleagues. They own the technical toolset, architecture, and roadmap for Citizen Development, and serve as the vision-aligned leader coordinating across Digital and business stakeholders to deliver innovative AI-driven products and platforms.

Responsibilities

• Technical Strategy: Anticipate citizen development needs, select appropriate technical approaches, communicate strategy to stakeholders and delivery teams, articulate the vision to non-technical colleagues, and define boundaries between citizen development and pro-code/traditional software.
• High Level Architecture: Develop high-level architectures for the Citizen Development ecosystem, define effective connection patterns, drive platform/tool decisions, and guide integration across the ecosystem.
• Leadership: Communicate technical decisions clearly to non-technical audiences, collaborate with leadership inside and outside of Digital, and solve problems proactively.
• Innovative Thinking: Drive novel solutions, champion out-of-the-box ideas for technical, architectural, and process challenges, with deep familiarity in Generative AI, AI agents, APIs, and cloud infrastructure.
• Product Management: Manage product owners and technical leads for citizen development products and related tools; collaborate with vendors, platform providers, and delivery teams to connect the ecosystem.

Qualifications

• Education: Required — Bachelor's degree in Technology or a related field with at least 12 years of applicable experience; Preferred — Master's degree.
• Experience: Required — Proven experience in software development, large-scale applications, Generative AI, or related field; desirable — experience in consumer digital products and related technical project management roles.
• Analytical Skills: Excellent analytical and problem-solving abilities; ability to interpret complex data and translate into actionable insights.
• Communication Skills: Strong communication and presentation abilities; capability to convey technical information to non-technical stakeholders effectively.
• Technical Skills: Strong software development proficiency; deep Generative AI experience within software applications; understanding of non-developers’ use cases and how to apply no/low-code tools; platform-as-product mindset; proficiency with AI agentic tools such as Copilot and Copilot Studio.
• Collaboration: Ability to work with cross-functional teams; experience managing and prioritizing multiple projects; experience leading cross-functional teams.
• Industry Knowledge: Up-to-date with Generative AI trends and best practices; understanding of app development, UX, and Generative AI development tools.
• Preferred Qualifications: Master’s Degree.

Skills

• Generative AI
• No/Low-code tooling for non-developers
• AI agents and APIs
• Cloud infrastructure
• Platform-as-product mindset
• Cross-functional collaboration

Education

• Bachelor’s degree in Technology or related field (required); Master’s degree (preferred).