Sr. Business Systems Manager

Role Summary

The Sr. Business Systems Manager is a technical lead and Oracle Fusion Cloud SME responsible for maximizing value, stability, and scalability of Oracle Fusion Cloud ERP, Procurement, HCM, SCM, and related modules in a regulated life sciences environment. The role provides hands-on techno-functional leadership and partners with MSPs, internal IT peers, and Finance, Procurement, Supply Chain, HR, and Quality stakeholders to deliver enhancements and lead technical workstreams.

Responsibilities

• Configure, optimize, and enhance Oracle Fusion ERP, Procurement, HCM, SCM and Supply Planning modules.
• Serve as the Oracle technical lead working with teams to build Oracle Fusion integrations with systems like Workday, Veeva, OneStream, and Concur using integration tools such as OIC and Boomi.
• Manage quarterly updates, regression testing cycles, and change-control activities within a GxP-regulated environment.
• Partner with IT, Finance, Supply Chain, HR, Quality and external partners to translate requirements into scalable Oracle solutions.
• Lead complex, cross-functional technical projects, including integrations and system expansions.
• Maintain documentation, SOPs, technical specifications, and audit readiness.
• Govern Fusion security, role-based access, and segregation-of-duties standards.
• Resolve incidents and service requests, conduct root-cause analysis, and implement long-term fixes.
• Monitor system performance, SLAs, KPIs, and user adoption.
• Provide technical leadership on Oracle integrations using OIC, OTBI, BI Publisher, and APIs.
• Maintain proactive, consistent communication with cross-functional business stakeholders.
• Ensure alignment between MSP support activities and business priorities.
• Identify, assess, and prioritize opportunities to improve operational efficiency and business outcomes through technology.
• Lead technical discussions translating business requirements into technical solutions
• Co-ordinate with teams during UAT cycles to resolve issues
• Support continuous improvement by assessing existing processes and recommending optimizations.
• Manage and deliver small technology projects within the G&A portfolio.
• Ensure strong vendor relationships and oversight of SLAs and support obligations.
• Communicate technology updates and impacts affecting G&A business areas.
• Create functional and design documentation, system standards, and procedures for G&A systems.
• Follow project methodology, SDLC and change control processes to implement solutions
• Ensure compliance with applicable laws, IT controls, regulatory guidelines, and data-governance standards.
• Support audits, security assessments, and compliance activities related to G&A applications and data.
• Support Audit requirements for SOX, CFR Part 11, and IT compliance.
• Able to work flexibly across other technological platforms and cross-functional business areas when required.

Qualifications

• Required: 8 years of experience in a related technical field, with at least 3 years of hands-on experience with Oracle Fusion Cloud, or an equivalent combination of education and experience.
• Required: Experience designing and/or managing Oracle Fusion modules including Financials, SCM, Procurement, and HCM.
• Preferred: Experience in GxP, SOX, and 21 CFR Part 11 environments strongly preferred.
• Preferred: Strong preference for candidates with modern integration platforms experience such as Boomi, OTBI, security/role design, OIC, and BI Publisher.
• Preferred: Experience in preparing documents for ITGC.
• Preferred: Experience managing Veeva change control and deviation.
• Preferred: Experience working in the life sciences industry.

Education

• Bachelor's degree or equivalent in Business, Scientific or Technical discipline is required.