Specialty Representative, Psychiatry - Phoenix, AZ

Role Summary

Field-based Specialty Representative responsible for executing brand strategy and tactics, effectively managing the assigned territory and targeted accounts, building strong customer relationships and solving customer needs to maximize short- and long-term sales performance while placing the patient at the center and operating within AbbVie’s code of conduct and applicable laws.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, marketing objectives, and related metrics to meet or exceed objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance; effectively handle objections, misunderstandings, concerns, and drive action on each call.
• Proactively serve customer needs and expectations to build trusted relationships and achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding of customer needs, territory landscape, competitors, market segments/dynamics, accounts, disease state, product and clinical/sales expertise; share market intelligence with in-field and brand teams and sales management to align and optimize brand strategy.
• Differentiate AbbVie’s value proposition with health providers and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
• Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders; strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Proactively identifies customer style/behavior and quickly adapts to all aspects of selling approach; understands and leverages findings to develop sales strategies; offers innovative ideas to maximize opportunities.
• Provides impact with ideas for the larger organization and anticipates and responds to changes; operates effectively in a matrix environment.
• Influences others and is viewed as a credible, respected role model; builds collaborative partnerships with district colleagues and matrix teams.
• Leads by example; demonstrates positive behaviors and peer coaching through changing and challenging environments; documented success in leadership and increased responsibility at district, region, or organizational levels.
• Preferred: Proven track record of success in sales performance within respective therapeutic areas; pharma industry experience such as physician/account-based selling, training, managed health care or marketing preferred. English proficiency (verbal and written) for non-English-speaking contexts.
• HCIR credentialing requirements: essential to gain and maintain entry into facilities and organizations in the assigned territory; must be in good standing or eligible to obtain credentials.
• HCIR credentialing may include background checks, drug screens, immunizations, fingerprinting, and state/city licenses; you are responsible for satisfying all requirements.
• Valid driver’s license: ability to pass pre-employment drug screening and meet safe driving requirements.