Specialty Representative, Psychiatry - Minneapolis, MN

Role Summary

Field-based Specialty Representative, Psychiatry, responsible for executing brand strategy and achieving sales targets within the assigned territory. Build strong customer relationships, address provider needs, and place the patient at the center of AbbVie’s efforts while operating within all applicable laws, regulations, and company policies. This role is field-based and requires residence within a reasonable distance from the primary city.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed stated goals.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical calls to action to close on every sales call.
• Proactively serve customer needs and expectations, building trusted relationships to achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding of customer needs, territory landscape, competitors, market dynamics, accounts, disease states, products, clinical and sales expertise, and share market intelligence with in-field team, brand team and sales manager to align and optimize brand strategy.
• Differentiate AbbVie’s value proposition with health providers and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
• Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
• Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
• Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with district colleagues and matrix teams.
• Leads by example; demonstrates positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
• Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
• An essential requirement of this position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations in the assigned territory; you must be in good standing and/or eligible to obtain these credentials.
• HCIR credentialing requirements may include background checks, drug screens, immunization/vaccination proof, fingerprinting and state/city licenses. You are responsible for satisfying all HCIR requirements and related liabilities. AbbVie provides resources to assist as needed.
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Education

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred; relevant equivalent industry experience may be considered in lieu of a degree
• High school diploma or GED required