Specialty Representative, Psychiatry - Jacksonville, FL

Role Summary

Field-based Specialty Sales Representative focused on psychiatry, responsible for executing brand strategy and tactics, managing the assigned territory and targeted accounts, and building trusted relationships with health care providers. You will solve customer needs to maximize short- and long-term sales performance, placing the patient at the center of efforts and operating within AbbVie’s code of conduct and applicable laws. Location is Jacksonville, FL; candidates should live within a reasonable distance from the primary city.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
• Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

• Required: Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required; in lieu of a bachelor’s degree, at least five years of relevant industry experience with three or more years in the pharmaceutical/health/science industry preferred; high school diploma/GED required.
• Required: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Required: Proactively identifies customer style/behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
• Required: Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
• Required: Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnerships with district colleagues and matrix team, etc.
• Required: Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
• Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
• Required: Essential HCIR credentialing requirements to gain and maintain entry into facilities and organizations in the assigned territory; must be in good standing and/or eligible to obtain these credentials. This may include background checks, drug screens, immunization/vaccination, fingerprinting and state/city licenses as required. AbbVie provides resources to help answer questions.
• Required: Valid driver’s license; ability to pass pre-employment drug screening and meet safe driving requirements.