Specialty Representative, Migraine - North San Francisco/Napa/Fairfield/Santa Rosa, CA

Role Summary

Field-based Specialty Representative for migraine therapies, covering North San Francisco, Napa, Fairfield, and Santa Rosa, CA. Responsible for executing brand strategy and tactics, driving sales, managing the assigned territory and targeted accounts, and building strong customer relationships to solve customer needs while ensuring compliance with applicable laws and the company’s code of conduct. The role requires living within a reasonable distance from the primary city and will be hired at a level commensurate with experience.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns, and consistently gain logical and reasonable calls to action to close on every sales call.
• Proactively and continuously serve customer needs, expectations, and challenges to build trusted customer relationships and achieve win-win agreements between the company and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
• Continuously build understanding of customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, anticipate environmental changes and challenges, and optimize brand strategy and its execution.
• Differentiate the company’s value proposition with health providers assigned and identify, develop, and maintain disease-state experts and speakers/advocates to maximize brand performance.

Qualifications

• Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
• Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
• Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
• Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
• Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
• Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
• An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
• These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. The company has resources available to help answer questions you may have.
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.