Role Summary
Specialty Account Specialist - Respiratory covering Westchester County, NY, New York City, and Southern Connecticut. The role focuses on providing scientific knowledge, business acumen, and customer engagement to specialist customers in support of a GSK biologic product, while developing and executing account-specific strategies and ensuring compliant interactions within company guidelines.
Responsibilities
- Provide scientific knowledge, business acumen, and customer engagement expertise to specialist customers in support of a GSK biologic product.
- Understand the reimbursement/distribution landscape for specialist customers and refer customers to appropriate resources for reimbursement and distribution decisions, following GSK guidelines and values.
- Maintain up-to-date knowledge of severe asthma therapeutic expertise.
- Provide product educational programs and in-services to customers.
- Work within Compliance guidelines and GSK values; develop and implement sales strategies and tactics for each account.
- Develop and implement account-specific strategies for customers (e.g., Allergists, Pulmonologists, nurses, PAs, office/clinical staff).
- Build and maintain relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
- Manage allocated resources (e.g., financial) effectively.
- Provide outstanding customer service by addressing customer requests and inquiries.
Qualifications
- Required: Bachelor’s degree
- Required: Ability to travel domestically as necessary, which may include overnight travel up to 30%
- Required: Valid driver’s license; must be able and willing to drive or operate a vehicle – driving is an essential function of this role
- Required: The selected candidate will be hired at the appropriate level based on experience
- Required: Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience
- Required: Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience
Education
Additional Requirements
- Travel within territory as described; driving is an essential function.