Specialty Account Specialist, Immunology - Maryland/D.C.

Role Summary

Specialty Account Specialist, Immunology - Maryland/D.C. is responsible for providing Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. The role involves developing and implementing account-specific strategies, maintaining up-to-date therapeutic knowledge, and driving compliant customer engagement and sales within assigned territories.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to appropriate resources for reimbursement and distribution choices while adhering to GSK guidelines and values.
• Maintain knowledge and data related to severe asthma therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each account (e.g., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers).
• Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to customers' requests, inquiries, and needs.

Qualifications

• Required: Bachelor’s degree.
• Required: Ability to travel domestically as necessary, which may include overnight travel up to 30%.
• Required: Valid driver’s license; must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
• Required: The selected candidate will be hired at the appropriate level based on experience.
• Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
• Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.

Education

• Bachelor’s degree

Additional Requirements

• Travel up to 30% domestically; overnight travel as necessary.
• Valid driver’s license and ability to drive a vehicle is required.