Specialty Account Specialist, Immunology - Maryland/D.C.

Role Summary

The Specialty Account Specialist, Immunology role focuses on engaging specialist customers in the Maryland/D.C. region to support a GSK biologic product. You will provide scientific knowledge, business acumen, and customer engagement, develop and implement account-specific strategies, and collaborate with Marketing, Market Access, and Medical teams. This position requires travel within the territory and a strong emphasis on compliant, customer-focused service.

Responsibilities

• Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product.
• Understand the reimbursement/distribution landscape for specialist customers and refer to appropriate resources for reimbursement and distribution decisions, within GSK guidelines and values.
• Maintain current knowledge on severe asthma therapeutic expertise.
• Provide product educational programs/in-services to customers.
• Work within Compliance guidelines and GSK values.
• Develop strategies and tactics to generate sales.
• Develop and implement strategies specific to each customer within an account (e.g., Rheumatologists, Nephrologists, nurses, mid-levels, office managers).
• Develop and maintain strong relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK.
• Effectively manage allocated resources.
• Provide outstanding customer service by responding to customer requests and needs.

Qualifications

• Required:
  • Bachelor’s degree.
  • Ability to travel domestically as necessary, which may include overnight travel up to 30%.
  • Valid driver’s license; must be able and willing to drive or operate a vehicle – driving is an essential function of this role.
  • The selected candidate will be hired at the appropriate level based on experience:
    • Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience.
    • Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience.
• Preferred:
  • Specialty products that utilize Buy & Bill or Specialty pharmacy distribution modes.
  • Expertise in working with Payer Reimbursement Managers.
  • Biologic/Rare Disease/Immunology sales experience.

Education

• Bachelor’s degree