Specialty Account Manager, Referral, Miami, FL (Rare Disease)

Role Summary

Specialty Account Manager, Referral is responsible for representing Amgen's Rare Disease products to Primary Care/FP/GP/IM, Podiatry, and Orthopedic physicians and healthcare professionals. The role focuses on establishing Biotech/Infusion product sales, increasing referrals for appropriate patients to Rheumatology and Nephrology, and performing total territory account management. The SAM works across existing sales teams to identify unmet needs in the under-represented gout patient population and to support patient identification, disease state education, and referrals to local Rheumatologists and Nephrologists.

Responsibilities

• Collaborate with 2-3 Specialty Account Managers in Rheumatology and Nephrology to identify appropriate referral patients in Podiatry, Primary Care, and Orthopedics near KRYSTEXXA advocates and centers of excellence.
• Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
• Promote disease state awareness and value of the product to target customers.
• Identify appropriate patient types for referral to treatment.
• Regularly communicate progress with SAM/ASD.
• Promote KRYSTEXXA within approved labeling in an ethical manner compliant with guidelines.
• Develop strong customer relationships by understanding customer needs and communicating them to the team.
• Consistently meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely as directed by management.
• Provide feedback to sales and leadership, marketing, and other internal departments about the changing environment and results.
• Adhere to Amgen compliance policies and PhRMA code.
• Complete all Amgen training classes and administrative duties accurately and timely.
• Manage promotional and operational budgets and maximize use of approved resources to achieve goals.
• Collaborate across divisions within the GBU to achieve objectives.
• Attend medical congresses and society meetings as needed.

Qualifications

• Required: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Required: Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Required: High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Preferred: Buy and bill experience and success
• Preferred: Biologic/biotech sales and reimbursement experience
• Preferred: Established customer relationships in primary care, podiatry and/or orthopedic markets
• Preferred: Rheumatology and Nephrology therapeutic area experience
• Preferred: Experience working in a team environment with Commercial Operations functions
• Preferred: Strong organizational, analytical and computer skills
• Preferred: Approximately 30% travel, including some overnight and weekend commitments
• Preferred: Proficient in Microsoft Office
• Preferred: Professional, proactive demeanor
• Preferred: Strong interpersonal skills
• Preferred: Excellent written and verbal communication skills

Skills

• Strong interpersonal and communication skills
• Ability to build and maintain relationships with healthcare professionals
• Strategic planning and territory management
• Analytical and computer proficiency

Education

• Bachelor's Degree; or
• Associate degree; or
• High school diploma/GED