Specialty Account Manager - Orlando, FL

Role Summary

The Specialty Account Manager (SAM) will drive performance within a defined territory, aligned with regional and national objectives. Reporting to the Regional Sales Director, the SAM will partner with cross-functional teams to ensure strategic alignment, seamless customer experiences, and best-in-class account management as Viridian’s first commercial launch. This role is fully remote with travel within the territory and to company meetings as needed; residence in the supported territory is required. The Orlando, FL territory includes Melbourne and Lakeland, among others.

Responsibilities

Customer & Market Engagement

• Build and maintain relationships with key accounts, referral networks, and influencers within the assigned territory
• Develop account engagement and pull-through strategies in collaboration with cross-functional partners
• Demonstrate Viridian’s corporate values and contribute to a first-launch culture focused on excellence and agility

Territory Execution & Strategic Alignment

• Translate national strategies into actionable territory-level execution plans that drive demand
• Execute aligned targeting, messaging, and engagement strategies across customer types, including ophthalmology specialists, endocrinologists, infusion centers, and referral networks
• Optimal utilization of field resources and marketing programs to maximize impact at the territory level

Business Planning

• Develop and execute a comprehensive territory business plan ensuring disciplined call planning, customer segmentation, and tactical activities
• Monitor and analyze territory performance, competitive dynamics, and local market trends to drive continuous improvement

Cross-Functional Partnership

• Collaborate with Sales Leadership, Marketing, Field Medical, Market Access, Training, and Commercial Operations to ensure cohesive customer engagement
• Act with urgency to accelerate execution and remove barriers to success
• Share field insights and competitive intelligence to inform strategy, tactics, and resource development

Qualifications

• Bachelor’s degree required
• 8+ years of progressive biotech/pharma sales experience, including 5+ years of specialty and/or rare disease sales experience. Ophthalmology sales experience is a plus.
• Proven success launching specialty or rare disease products, ideally in buy-and-bill or complex referral ecosystems
• Strong track record of exceeding performance goals
• Deep understanding of specialty sales models, referral networks, and customer access dynamics
• Strong analytical, business planning, and communication skills
• Strong commitment to ethical standards
• Proficient with Microsoft Office suite (i.e., Word, PowerPoint, Excel, Outlook, SharePoint, etc.)
• Ability to travel up to 50%