Specialty Account Manager, Ophthalmology- Washington D.C.

Role Summary

The Specialty Account Manager, Ophthalmology, based in Washington, D.C., represents TEPEZZA to physicians and health care professionals, establishes product sales, and performs total territory account management. The SAM serves as the central account manager for designated accounts, driving product demand and coordinating field teams to address account needs.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry-specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by understanding the customer’s needs and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drives product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Works closely with patient services and market access team members, and understands their roles, to achieve overall business goals; coordinates between accounts and relevant Horizon field teams to support full range of account needs.
• Educates healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Performs such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Required: Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Required: Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Required: Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Preferred: Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Preferred: Site of care and reimbursement experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.
• Preferred: Excellent written and verbal communication skills.

Additional Requirements

• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.