Specialty Account Manager, Ocular - Philadelphia South

Role Summary

The Specialty Account Manager for TEPEZZA in Philadelphia, PA represents TEPEZZA to physicians and healthcare professionals, drives product sales, and performs full territory account management within a designated geography. The SAM coordinates with patient services, market access, and other field teams to address account needs and promote compliant, ethical product promotion.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Performs such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Required: Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Required: Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Required: Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Preferred: Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Preferred: Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Preferred: Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Preferred: Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Preferred: Site of care and reimbursement experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.
• Preferred: Excellent written and verbal communication skills.

Additional Requirements

• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.