Specialty Account Manager, KRYSTEXXA- Little Rock, Arkansas

Role Summary

The Specialty Account Manager, Nephrology (NSAM) represents Amgen products to physicians and healthcare professionals, establishes Biotech/Infusion product sales, and performs total territory account management. The NSAM provides account management support to Nephrology accounts within a defined geography and promotes KRYSTEXXA in accordance with labeling and regulatory guidelines.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership.
• Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Amgen team members.
• Serves as a resource/consultant to customers and Amgen staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Amgen products.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results.
• Adheres to Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Successfully completes all Amgen training classes.
• Completes administrative duties in an accurate and timely fashion.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives.
• Attends medical congresses and society meetings as needed.
• Perform such other tasks and responsibilities as requested by management from time to time.

Qualifications

• Required: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Required: Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Required: Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Required: Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Preferred: Minimum of 2 years’ sales experience in Nephrology therapeutic area.
• Preferred: Buy and bill experience and success strongly preferred.
• Preferred: Biologic/biotech sales and reimbursement experience strongly preferred.
• Preferred: Nephrology therapeutic area experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Experience working in a team environment which successfully partners with all Commercial Operations functions.
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.
• Preferred: Excellent written and verbal communication skills.
• Preferred: Strong organizational, analytical and computer skills.
• Preferred: Requires approximately 20-30% travel, including some overnight and weekend commitments.

Skills

• Interpersonal skills
• Excellent written and verbal communication
• Strong organizational, analytical and computer skills
• Proficient in Microsoft Office
• Professional, proactive demeanor

Additional Requirements

• Travel: Approximately 20-30% travel, including some overnight and weekend commitments