Specialty Account Manager IgG4 - Fresno, CA

Role Summary

Specialty Account Manager IgG4 – Fresno, CA. Represent UPLIZNA to physicians and health care professionals, establish product sales, and perform total territory account management within the designated geography. Serve as central account manager to drive product demand and coordinate relevant field teams, while building strong customer relationships and addressing account needs.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes UPLIZNA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs.
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals.
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Perform such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
• Required: Master’s degree & 6 years of collective account management experience, sales, & commercial experience
• Required: Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
• Required: Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Preferred: Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination.
• Preferred: Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams.
• Preferred: Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Preferred: Sales experience in Rheumatology, Gastroenterology, Nephrology, Hematology, Neurology, and/or rare/specialty disease states preferred.
• Preferred: Site of care and reimbursement experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.

Additional Requirements

• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.