Specialty Account Manager, Auvelity (Florence, SC)

Role Summary

Specialty Account Manager (SAM) to execute commercial activities for assigned geographies, establish relationships with customers, and promote AUVELITY for major depressive disorder in adults and potential future indications. This is a field-based role requiring access to customers in clinic or hospital settings and engagement through digital channels. The SAM will act as a disease category expert and product champion, providing account management support and insight into the local landscape and marketplace trends.

Responsibilities

• Proficient in both virtual and live customer engagements
• Develop a comprehensive territory business plan aimed at achieving and exceeding quarterly and annual goals
• Promote within labeling in a comprehensive, fair, and ethical manner aligned with regulatory guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization, appeals/denials)
• Maximize use of marketing resources to grow customer confidence to prescribe Axsome medications
• Communicate territory activity accurately and timely per management directions
• Provide feedback to sales, leadership, marketing, and other internal departments about the environment and results
• Successfully complete all training classes promptly
• Complete administrative duties accurately and timely
• Manage efforts within the assigned promotional budget
• Collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as needed
• Additional responsibilities as assigned

Qualifications

• Bachelor‚Äôs degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management; minimum of 3 years Healthcare Professional experience with relevant CNS experience acceptable
• 5 years of consistent top performance in pharmaceutical, biotech, or medical sales
• Psychiatry/CNS experience strongly preferred
• Demonstrated track record of delivering outstanding results
• Launch experience strongly preferred
• Residence in the territory geography
• Experience strategizing within cross-functional teams to achieve goals
• Ability to manage multiple tasks concurrently under tight timelines
• Comfort with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills
• Frequent driving, including extended time behind the wheel
• Prolonged sitting and standing as part of daily job functions
• Ability to lift and carry up to 30 lbs regularly
• Overhead reaching to operate equipment as needed