Specialist IS Business Systems Analyst
Amgen
September 03, 2026
Remote friendly (Holly Springs, NC)
United States
IT
Specialist IS Business Systems Analyst
What You Will Do
- Drive Amgen’s digital and AI-enabled transformation by connecting business needs with practical technology solutions, improving how teams work, make decisions, and deliver value.
Roles & Responsibilities:
- Lead medium-to-large digital, automation, data, analytics, and AI-enabled initiatives across departments.
- Partner with Manufacturing, Business, Technology/IS, Engineering, Automation, Quality, Data, and vendors to identify needs and scalable solutions.
- Lead requirements elicitation and process analysis; translate needs into system requirements, user stories, process flows, acceptance criteria, and success criteria.
- Define/manage scope, delivery plans, timelines, resources, budgets, risks, dependencies, milestones, and deliverables.
- Manage cross-functional teams through design, development, testing, implementation, release readiness, adoption, and post-implementation assessment.
- Support the computerized system/application lifecycle (implementation, validation/qualification, change control, sustainment, enhancements, integrations, upgrades, reviews, retirement).
- Simplify/standardize/automate processes; improve data quality; replace legacy workflows.
- Operationalize data sources, metrics, KPIs, dashboards, and analytics.
- Identify AI/ML and Generative AI use cases; support responsible AI adoption and guidance/guardrails.
- Ensure compliance with Technology, cybersecurity, GxP, data integrity, quality, legal/policy/operational requirements.
- Communicate status, risks, decisions, technical approaches, dependencies, and business value.
- Drive continuous improvement/value realization via outcomes monitoring and user feedback.
- Provide technical guidance/mentoring and contribute to best practices.
Basic Qualifications:
- Doctorate degree OR Master’s degree + 2 years OR Bachelor’s degree + 4 years OR Associate’s degree + 8 years OR High school/GED + 10 years in relevant fields.
Preferred Qualifications (highlights):
- Business systems analysis (requirements elicitation, process discovery, mapping, user stories, acceptance criteria).
- Medium-to-large cross-functional digital/automation/data/analytics/AI initiatives.
- Regulated environment experience; GxP/computerized lifecycle, validation/qualification, change control, data integrity, audit trails, cybersecurity.
- Project management and Agile delivery (scope, risk/dependencies, backlog, sprint planning, UAT, defects, release readiness).
- Data/analytics + visualization tools (e.g., Power BI, Tableau, Spotfire, Databricks).
- AI/ML and Generative AI, responsible AI principles, intelligent automation.
Soft Skills (highlights):
- Work across geographies; strong English communication; curiosity; prioritize by business value.
- Initiative, self-motivation, virtual team execution, presentation/public speaking.
Benefits (explicitly listed): Total Rewards Plan including comprehensive benefits (medical/dental/vision, life/disability, flexible spending), Retirement and Savings Plan, discretionary bonus/incentives, stock-based long-term incentives, award-winning time-off, and flexible work models (where possible).
Application Instructions:
- Apply at careers.amgen.com. No application deadline; applications accepted until sufficient candidates are received or a candidate is selected.
What You Will Do
- Drive Amgen’s digital and AI-enabled transformation by connecting business needs with practical technology solutions, improving how teams work, make decisions, and deliver value.
Roles & Responsibilities:
- Lead medium-to-large digital, automation, data, analytics, and AI-enabled initiatives across departments.
- Partner with Manufacturing, Business, Technology/IS, Engineering, Automation, Quality, Data, and vendors to identify needs and scalable solutions.
- Lead requirements elicitation and process analysis; translate needs into system requirements, user stories, process flows, acceptance criteria, and success criteria.
- Define/manage scope, delivery plans, timelines, resources, budgets, risks, dependencies, milestones, and deliverables.
- Manage cross-functional teams through design, development, testing, implementation, release readiness, adoption, and post-implementation assessment.
- Support the computerized system/application lifecycle (implementation, validation/qualification, change control, sustainment, enhancements, integrations, upgrades, reviews, retirement).
- Simplify/standardize/automate processes; improve data quality; replace legacy workflows.
- Operationalize data sources, metrics, KPIs, dashboards, and analytics.
- Identify AI/ML and Generative AI use cases; support responsible AI adoption and guidance/guardrails.
- Ensure compliance with Technology, cybersecurity, GxP, data integrity, quality, legal/policy/operational requirements.
- Communicate status, risks, decisions, technical approaches, dependencies, and business value.
- Drive continuous improvement/value realization via outcomes monitoring and user feedback.
- Provide technical guidance/mentoring and contribute to best practices.
Basic Qualifications:
- Doctorate degree OR Master’s degree + 2 years OR Bachelor’s degree + 4 years OR Associate’s degree + 8 years OR High school/GED + 10 years in relevant fields.
Preferred Qualifications (highlights):
- Business systems analysis (requirements elicitation, process discovery, mapping, user stories, acceptance criteria).
- Medium-to-large cross-functional digital/automation/data/analytics/AI initiatives.
- Regulated environment experience; GxP/computerized lifecycle, validation/qualification, change control, data integrity, audit trails, cybersecurity.
- Project management and Agile delivery (scope, risk/dependencies, backlog, sprint planning, UAT, defects, release readiness).
- Data/analytics + visualization tools (e.g., Power BI, Tableau, Spotfire, Databricks).
- AI/ML and Generative AI, responsible AI principles, intelligent automation.
Soft Skills (highlights):
- Work across geographies; strong English communication; curiosity; prioritize by business value.
- Initiative, self-motivation, virtual team execution, presentation/public speaking.
Benefits (explicitly listed): Total Rewards Plan including comprehensive benefits (medical/dental/vision, life/disability, flexible spending), Retirement and Savings Plan, discretionary bonus/incentives, stock-based long-term incentives, award-winning time-off, and flexible work models (where possible).
Application Instructions:
- Apply at careers.amgen.com. No application deadline; applications accepted until sufficient candidates are received or a candidate is selected.