Specialist, Customer Solutions - MN/WI
AbbVie
4 months ago
On-site
Minneapolis, MN
Sales
Field-based role; candidates should live within a reasonable distance from the primary city.
Responsibilities:
- Understand HCP office process and offer electronic solutions (portals) that improve the patient Rx experience.
- Thoroughly understand and represent AbbVie’s HCP-facing portals and other electronic solutions as a subject matter expert.
- Partner with AbbVie field teams to implement and offer solutions to HCPs in assigned territory; evaluate and diagnose areas of delay/disruption in patients’ Rx experience to determine if an AbbVie digital solution may help.
- Build relationships with HCP offices using a portal/solution; provide regular updates on new functionality aligned to patient needs.
- Communicate with AbbVie field teams in a compliant manner.
Qualifications:
- Bachelor’s degree preferred or relevant and equivalent industry experience required.
- 2+ years experience working with drugs requiring prior authorization and use of specialty pharmacies for prescriptions to be filled.
- Strong understanding of drug acquisition and dispensing in immunology specialty biologics (e.g., Buy and Bill, Specialty Pharmacies, Specialty Distributors).
- Excellent territory and account management skills; prior healthcare sales or healthcare environment experience preferred.
- Demonstrated ability to partner cross-functionally to drive results.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) (eligible employees).
- Eligible for short-term incentive programs.
Responsibilities:
- Understand HCP office process and offer electronic solutions (portals) that improve the patient Rx experience.
- Thoroughly understand and represent AbbVie’s HCP-facing portals and other electronic solutions as a subject matter expert.
- Partner with AbbVie field teams to implement and offer solutions to HCPs in assigned territory; evaluate and diagnose areas of delay/disruption in patients’ Rx experience to determine if an AbbVie digital solution may help.
- Build relationships with HCP offices using a portal/solution; provide regular updates on new functionality aligned to patient needs.
- Communicate with AbbVie field teams in a compliant manner.
Qualifications:
- Bachelor’s degree preferred or relevant and equivalent industry experience required.
- 2+ years experience working with drugs requiring prior authorization and use of specialty pharmacies for prescriptions to be filled.
- Strong understanding of drug acquisition and dispensing in immunology specialty biologics (e.g., Buy and Bill, Specialty Pharmacies, Specialty Distributors).
- Excellent territory and account management skills; prior healthcare sales or healthcare environment experience preferred.
- Demonstrated ability to partner cross-functionally to drive results.
Benefits:
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) (eligible employees).
- Eligible for short-term incentive programs.