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Site Operations Coordinator

Rakuten Rewards
September 23, 2026
Full-time
Remote friendly (San Mateo, CA)
Worldwide
Marketing
Role: Media Campaign Coordinator responsible for scheduling, managing, and optimizing media placements across Rakuten's website and app. Objectives include ensuring timely deployment of promotional assets, maintaining high-quality campaign execution, and supporting the Digital Strategy team during high-traffic periods like Q4. Responsibilities encompass coordinating with merchant partners and internal teams to acquire and verify placement assets, performing QA checks, and managing multiple tasks in a fast-paced environment. Qualifications required include a Bachelor's degree or equivalent experience, proficiency with scheduling tools, content management systems, and Salesforce CRM, along with strong organizational, communication, and multitasking skills. Preferred skills involve familiarity with Google Workspace or Microsoft 365, and experience in digital marketing operations. The role demands a team-oriented mindset, proactive problem-solving abilities, and meticulous attention to detail. High-value specifics include supporting holiday campaigns during peak seasons, with a focus on digital marketing operations within an e-commerce context. Location is unspecified, with no travel requirements explicitly stated.