Site IT Specialist
Novartis
3 months ago
On-site
Durham, NC
$103,600 - $192,400 USD yearly
IT
Key Responsibilities:
- Lead stable, secure, compliant technology operations for Morrisville manufacturing sites.
- Execute IT Service Management (ITSM) processes for timely issue resolution.
- Plan and deliver site infrastructure across network, workplace, compute, storage, and hosting.
- Validate networks and technologies; support go-live readiness and operational handover.
- Apply cybersecurity governance; manage vulnerabilities, patching, and documentation.
- Partner with stakeholders; translate requirements; produce procedural and training materials.
- Govern suppliers and services; enforce service levels and drive improvement.
Essential Requirements:
- Bachelor’s or Master’s degree in a relevant technical field.
- 5+ years of relevant experience in a GMP environment.
- Experience in IT operations, service management, or infrastructure within regulated environments.
- Ability to support compliant IT services including core ITSM processes.
- Knowledge of cybersecurity governance and audit readiness.
- Strong communication and documentation skills.
Desirable Requirements:
- Experience with site start-up phases including design and commissioning.
- Familiarity with OT environments such as SCADA and building management systems.
- ITIL certification; security certifications.
Compensation & Benefits (as stated):
- Salary range expected: $103,600–$192,400 per year (final determined by skills/experience; range may change).
- Performance-based cash incentive; possible eligibility for annual equity awards.
- Comprehensive benefits package (health, life and disability, 401(k) with company contribution and match) and time off (vacation, personal days, holidays, other leaves).
- Lead stable, secure, compliant technology operations for Morrisville manufacturing sites.
- Execute IT Service Management (ITSM) processes for timely issue resolution.
- Plan and deliver site infrastructure across network, workplace, compute, storage, and hosting.
- Validate networks and technologies; support go-live readiness and operational handover.
- Apply cybersecurity governance; manage vulnerabilities, patching, and documentation.
- Partner with stakeholders; translate requirements; produce procedural and training materials.
- Govern suppliers and services; enforce service levels and drive improvement.
Essential Requirements:
- Bachelor’s or Master’s degree in a relevant technical field.
- 5+ years of relevant experience in a GMP environment.
- Experience in IT operations, service management, or infrastructure within regulated environments.
- Ability to support compliant IT services including core ITSM processes.
- Knowledge of cybersecurity governance and audit readiness.
- Strong communication and documentation skills.
Desirable Requirements:
- Experience with site start-up phases including design and commissioning.
- Familiarity with OT environments such as SCADA and building management systems.
- ITIL certification; security certifications.
Compensation & Benefits (as stated):
- Salary range expected: $103,600–$192,400 per year (final determined by skills/experience; range may change).
- Performance-based cash incentive; possible eligibility for annual equity awards.
- Comprehensive benefits package (health, life and disability, 401(k) with company contribution and match) and time off (vacation, personal days, holidays, other leaves).