Site Care Partner II
Pfizer
June 24, 2026
Remote
United States
Patient Advocacy
Accountabilities:
- Build and retain investigator site relationships and provide support from site recommendation through the study lifecycle.
- Lead site-level recruitment and safeguard quality and patient safety at the investigator site.
- Serve as a Subject Matter Expert to optimize country and site selection by collaborating with stakeholders and providing local intelligence for outreach surveys, investigator strategies, and Pfizer pipeline opportunities.
- Ensure sites receive necessary support and engagement; resolve issues and uphold Pfizer’s reputation throughout the study lifecycle.
- Coordinate with site-facing roles (e.g., CRA/Site Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician) to optimize communications and visibility into site quality.
- Use analytic tools, country intelligence, and IRMS to identify risks to quality and compliance and implement mitigation plans.
- Conduct site start-up activities (e.g., PTA, site activation checklist coordination, ICD finalization, SIV) and manage issues that may delay activation.
- Ensure site initiation and training per checklist; collect/complete required documentation and systems for activation.
- Support country-specific ICD review and deployment when applicable; complete post-PTA/SIV follow-up to ensure readiness for FSFV.
- Partner with CRA/site monitor to ensure readiness for first subject first visit.
- Provide support on escalated site issues; coordinate communications and resolution.
- Ensure IP and ancillary supplies strategy/approach for sites and country requirements throughout the study lifecycle.
- Plan and deliver effective site recruitment; establish/maintain relationships with site organizations and strategic partners; review site reports and related issues.
- Demonstrate local clinical development leadership and act as an SME on Pfizer systems and processes.
Requirements:
- Bachelor’s degree or RN in related field or equivalent (estimate at least 7 years’ experience).
- English required; local language proficiency preferred.
- Prior experience in site management with CRA/Site monitor experience.
- Experience from start-up through site activation; conduct and close-out experience.
- Knowledge of U.S. quality and regulatory requirements; GCP/ICH and applicable regulations.
- Strong computer skills and ability to adopt new technologies.
- Excellent communication, presentation, interpersonal skills; networking and relationship building.
- Ability to manage required U.S. travel.
- Ability to manage cross-functional relationships and communicate with internal/external stakeholders.
- Ability to adapt to changing technologies and processes.
Work location: Remote
- Build and retain investigator site relationships and provide support from site recommendation through the study lifecycle.
- Lead site-level recruitment and safeguard quality and patient safety at the investigator site.
- Serve as a Subject Matter Expert to optimize country and site selection by collaborating with stakeholders and providing local intelligence for outreach surveys, investigator strategies, and Pfizer pipeline opportunities.
- Ensure sites receive necessary support and engagement; resolve issues and uphold Pfizer’s reputation throughout the study lifecycle.
- Coordinate with site-facing roles (e.g., CRA/Site Monitor, Investigator Contracts Lead, Site Activation Partner, Clinician) to optimize communications and visibility into site quality.
- Use analytic tools, country intelligence, and IRMS to identify risks to quality and compliance and implement mitigation plans.
- Conduct site start-up activities (e.g., PTA, site activation checklist coordination, ICD finalization, SIV) and manage issues that may delay activation.
- Ensure site initiation and training per checklist; collect/complete required documentation and systems for activation.
- Support country-specific ICD review and deployment when applicable; complete post-PTA/SIV follow-up to ensure readiness for FSFV.
- Partner with CRA/site monitor to ensure readiness for first subject first visit.
- Provide support on escalated site issues; coordinate communications and resolution.
- Ensure IP and ancillary supplies strategy/approach for sites and country requirements throughout the study lifecycle.
- Plan and deliver effective site recruitment; establish/maintain relationships with site organizations and strategic partners; review site reports and related issues.
- Demonstrate local clinical development leadership and act as an SME on Pfizer systems and processes.
Requirements:
- Bachelor’s degree or RN in related field or equivalent (estimate at least 7 years’ experience).
- English required; local language proficiency preferred.
- Prior experience in site management with CRA/Site monitor experience.
- Experience from start-up through site activation; conduct and close-out experience.
- Knowledge of U.S. quality and regulatory requirements; GCP/ICH and applicable regulations.
- Strong computer skills and ability to adopt new technologies.
- Excellent communication, presentation, interpersonal skills; networking and relationship building.
- Ability to manage required U.S. travel.
- Ability to manage cross-functional relationships and communicate with internal/external stakeholders.
- Ability to adapt to changing technologies and processes.
Work location: Remote