Site Care Partner I
Pfizer
12 hours ago
Remote
United States
Patient Advocacy
Accountable for:
- Site start-up activities through site activation
- Building and retaining investigator site relationships; support from site recommendation through the lifecycle of studies
- Site-level recruitment and safeguarding quality and patient safety at the investigator site
- Contributing to country and site selection activities by collaborating with key stakeholders and providing local intelligence under supervision
- Ensuring sites receive necessary support and engagement; resolving issues and upholding Pfizer’s reputation throughout study lifecycle
- Coordinating with interfacing roles/functions (e.g., CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician) to optimize communications and visibility into site activities
- Using and interpreting data from analytic tools (with country intelligence and IRMS) to identify risks to quality/compliance and develop mitigation plans
- Deploying site strategies by qualifying and activating assigned sites
- Supporting processes to optimize country & site selection (review/assessment of draft potential site list and providing PTA output)
- Maintaining knowledge of assigned protocols
- Conducting site start-up activities (PTA, activation checklist coordination, ICD finalization, SIV as applicable) and managing issues that may compromise time to activation
- Ensuring site initiation activities and training per checklist; collecting/completing required documentation/systems
- Supporting country-specific ICD review and deployment at site activation; completing post-PTA/SIV follow-up to ensure readiness for FSFV
- Partnering with CRA/site monitor to ensure readiness for first subject first visit
- Establishing/maintaining relationships with site organizations and strategic partners
- Providing support on escalated site issues (e.g., vendor, site contracts/payment)
- Ensuring strategy/approach for IP and ancillary supplies
- Effective site recruitment planning/delivery aligned to global/country plans and targets
- Supporting CRA/site monitor to maintain positive investigator relationships and escalate training/compliance concerns to Study Management
Requirements and Experience:
- Bachelor’s degree or RN in related field (or equivalent); ~5+ years’ experience
- English required; local language proficiency preferred
- Prior experience in site management (site monitor/CRA)
- Start-up to site activation experience
- Conduct and close out experience
- Knowledge of quality and regulatory requirements; GCP/ICH and other applicable regulations
- Strong computer skills; ability to embrace new technologies
- Good communication, presentation, and interpersonal skills
- Ability to manage required travel in the U.S.
- Networking/relationship-building; ability to manage cross-functional relationships
- Ability to communicate effectively with internal/external stakeholders; adapt to changing technologies/processes
Work Location Assignment: Remote
Compensation/Benefits:
- Annual base salary range: $99,200–$165,400
- Bonus target: 12.5% of base salary (Global Performance Plan)
- Eligible for share-based long-term incentive
- Benefits include 401(k) with Pfizer matching, paid vacation/holidays/personal days, caregiver/parental and medical leave, and medical/prescription/dental/vision coverage; relocation assistance may be available.
Application instructions:
- Candidates must be authorized to be employed in the U.S.; U.S. work visa sponsorship is not available for this role.
- Site start-up activities through site activation
- Building and retaining investigator site relationships; support from site recommendation through the lifecycle of studies
- Site-level recruitment and safeguarding quality and patient safety at the investigator site
- Contributing to country and site selection activities by collaborating with key stakeholders and providing local intelligence under supervision
- Ensuring sites receive necessary support and engagement; resolving issues and upholding Pfizer’s reputation throughout study lifecycle
- Coordinating with interfacing roles/functions (e.g., CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician) to optimize communications and visibility into site activities
- Using and interpreting data from analytic tools (with country intelligence and IRMS) to identify risks to quality/compliance and develop mitigation plans
- Deploying site strategies by qualifying and activating assigned sites
- Supporting processes to optimize country & site selection (review/assessment of draft potential site list and providing PTA output)
- Maintaining knowledge of assigned protocols
- Conducting site start-up activities (PTA, activation checklist coordination, ICD finalization, SIV as applicable) and managing issues that may compromise time to activation
- Ensuring site initiation activities and training per checklist; collecting/completing required documentation/systems
- Supporting country-specific ICD review and deployment at site activation; completing post-PTA/SIV follow-up to ensure readiness for FSFV
- Partnering with CRA/site monitor to ensure readiness for first subject first visit
- Establishing/maintaining relationships with site organizations and strategic partners
- Providing support on escalated site issues (e.g., vendor, site contracts/payment)
- Ensuring strategy/approach for IP and ancillary supplies
- Effective site recruitment planning/delivery aligned to global/country plans and targets
- Supporting CRA/site monitor to maintain positive investigator relationships and escalate training/compliance concerns to Study Management
Requirements and Experience:
- Bachelor’s degree or RN in related field (or equivalent); ~5+ years’ experience
- English required; local language proficiency preferred
- Prior experience in site management (site monitor/CRA)
- Start-up to site activation experience
- Conduct and close out experience
- Knowledge of quality and regulatory requirements; GCP/ICH and other applicable regulations
- Strong computer skills; ability to embrace new technologies
- Good communication, presentation, and interpersonal skills
- Ability to manage required travel in the U.S.
- Networking/relationship-building; ability to manage cross-functional relationships
- Ability to communicate effectively with internal/external stakeholders; adapt to changing technologies/processes
Work Location Assignment: Remote
Compensation/Benefits:
- Annual base salary range: $99,200–$165,400
- Bonus target: 12.5% of base salary (Global Performance Plan)
- Eligible for share-based long-term incentive
- Benefits include 401(k) with Pfizer matching, paid vacation/holidays/personal days, caregiver/parental and medical leave, and medical/prescription/dental/vision coverage; relocation assistance may be available.
Application instructions:
- Candidates must be authorized to be employed in the U.S.; U.S. work visa sponsorship is not available for this role.