The ServiceNow Platform Architect serves as a technical leader, offering guidance to the Platform Support Team and ensuring the platform aligns with business strategy. They lead the design and implementation of ServiceNow solutions, enhance employee experiences, streamline service delivery, and ensure robust security and governance, driving digital transformation.
The architect acts as a trusted advisor, overseeing platform development and adoption while collaborating with teams to develop solutions that align with enterprise objectives, maximizing value through a streamlined approach.