The ServiceNow Platform Architect serves as a technical leader, offering consultative guidance to the Platform Support Team, ensuring the platform aligns with business strategy, and making governance decisions. The architect will lead the design and implementation of ServiceNow solutions to enhance employee experiences, streamline service delivery, ensure robust security and governance, and drive digital transformation initiatives. They will act as a trusted advisor, overseeing the development and adoption of the platform while collaborating with cross-functional teams.