Service Program Manager

Role: Contract management and risk modeling specialist supporting pre- and post-contract activities within the healthcare/biopharma sector. Responsibilities include managing contract terms, conditions, claims, risk assessments, and estimating processes for tenders and project reviews. The role also oversees departmental operations planning, ensuring quality, timeliness, and profitability, while maintaining customer satisfaction and resolving issues. It involves direct people management, talent development, and cross-functional interaction with customer service, parts, field service, and repair teams. Qualifications: Bachelor's degree or equivalent healthcare-related experience; legal authorization to work in the U.S.; strong communication and business acumen. Preferred: Experience in healthcare or biopharma contract management. High-Value: Remote role based in Ohio, with relocation offered; focuses on healthcare contracts, risk modeling, and operational management, with some leadership responsibilities.