Service Manager

Role: Field service engineer responsible for performing maintenance, repair, and refurbishment activities on medical equipment at customer sites. Primary objectives include ensuring operational readiness of products, customer satisfaction, and timely issue resolution. Responsibilities encompass acting as the main point of contact for technical support within a designated region, maintaining technical knowledge of products and configurations, and managing service activities according to established procedures. Qualifications: Bachelor's degree or equivalent experience, with proven technical expertise in service management; strong interpersonal, communication, and problem-solving skills. Preferred: experience in healthcare or medical device environments, project management capabilities. High-Value: healthcare/medical devices, technical service and support, customer-facing role, regional travel, focus on supporting medical equipment in clinical settings, and working within established service protocols. WorkSetup: based in Miami, FL, with relocation support and some travel.