Service Engineer - BMH

Role: Lead Service Engineer within GE HealthCare's Bone and Metabolic Health division, focusing on data analysis and technical communication to support the Lunar DXA and body composition systems. Responsibilities: analyze field service and complaint data, author technical bulletins, review field reports, support service design transfer for new products, maintain knowledge bases, and collaborate with engineering, quality, and regulatory teams to identify trends and recommend improvements. Qualifications: Bachelor's degree or equivalent experience; strong written communication and data organization skills; high attention to detail; ability to synthesize complex data into clear reports. Preferred: experience in medical device service, quality, or reporting roles; familiarity with complaint handling, CAPA, service management software, and reporting tools like Power BI or Tableau; knowledge of medical device documentation standards (FDA, ISO 13485). High-value specifics: role supports regulated medical devices (DXA, bone health), involves service process validation, failure mode analysis, and field data review, with a focus on improving reliability and service quality. Collaboration spans engineering, quality, and regulatory stakeholders; remote or hybrid work setup; no travel requirements specified.