Service Engineer
Natera
August 25, 2026
Full-time
On-site
San Carlos, CA
Operations
Role: Service Engineer responsible for troubleshooting, repairing, and maintaining laboratory instrumentation and robotics, including liquid handlers and analytical instruments. Objectives: ensure equipment functionality and compliance with SOPs and regulatory standards. Responsibilities: handle medium to high complexity service events independently, document service activities per GDP, contribute to troubleshooting resources, and follow safety protocols. Qualifications: Bachelorβs in Engineering, Life Sciences, or related field; 2-5 years in lab equipment service engineering; strong mechanical, electrical, and troubleshooting skills; knowledge of diagnostic workflows and regulatory requirements. HighValue: laboratory automation, diagnostic instruments, troubleshooting in regulated environments, and experience with lab software. WorkSetup: on-site with potential for work outside regular hours; physical demands include computer use and communication.