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Senior Therapeutic Area Specialist, Oncology - Sacramento, CA

Bristol Myers Squibb
On-site
Roseville, CA
Sales

Role Summary

The Senior Therapeutic Area Specialist (TAS) is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3. The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact. The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) - by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field based. A TAS is anticipated to spend 100% of their time in the field with external customers.

Responsibilities

  • Portfolio Promotion: Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
  • Promotes demand and articulates the clinical and scientific rationale for use of products in appropriate patients.
  • Engages with and maintains a high level of scientific expertise in all assigned products and therapeutic areas.
  • Prepares and implements comprehensive territory and account plans.
  • Proactively uses CE^3 (once implemented) to derive insights and inform call plans; provides feedback to leadership to enable continuous improvement.
  • Fair & Balanced Scientific Dialogue: Demonstrates scientific expertise and uses approved resources to present information to HCPs with medical accuracy.
  • Conducts in-office presentations and discusses product-related scientific information consistent with label.
  • Organizes external speaker programs, selects speakers from approved lists, and facilitates scheduling/logistics.
  • Maintains working expertise on emerging data for approved indications.
  • Engages real-time medical support through Medical on Call to answer unsolicited questions and complex inquiries.
  • Cross-Functional Collaboration: Proactively collaborates with other field teams to ensure the best Customer Experience for HCPs.
  • Gathers and shares relevant insights internally with appropriate stakeholders to better serve customers.
  • Complies with all laws, regulations, and policies governing the conduct of BMS.

Qualifications

  • Required: Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
  • Required: Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
  • Required: Demonstrated ability to build and maintain credibility with key customers, office staff, and others through a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
  • Preferred: Experience in Oncology.
  • Required: Demonstrated strong account management skills, superior selling competencies, and a proven track record of meeting or exceeding goals.
  • Required: Demonstrated ability to work effectively cross-functionally with a positive team mindset and a can-do attitude.
  • Required: Strong selling and promotional skills proven through a track record of performance.

Skills

  • Customer/commercial mindset: Demonstrated ability to drive business results and engage across the patient care journey.
  • Account management and problem-solving: Understands the patient journey and tailors engagement and messages.
  • Resourcefulness: Ability to connect with customers effectively.
  • Patient Centricity: Understands the patient journey and maintains a patient-focused mindset.
  • Scientific Agility: Excellent communication and presentation skills; stays current with latest data.
  • Analytical Capability: Ability to analyze data (prescribing patterns, market trends, HCP preferences) to generate insights and tailor engagements.
  • Technological Agility: Proficient with digital channels, CE^3 and CRM tools; uses Medical on Call effectively; keeps up with tech changes.
  • Teamwork/Enterprise Mindset: Strong business acumen, learning agility, and collaborative approach; maintains integrity and good judgment in line with company policies.

Additional Requirements

  • Field-based role; operation of a Company-provided vehicle is required.
  • Driving eligibility: at least 21 years of age; valid driver's license in good standing; driving risk level deemed acceptable by the company.