Position Summary
- Drive demand for BMS medicines within your portfolio for appropriate patients.
- Engage Health Care Providers (HCPs) using a differentiated Customer Experience (Cx) through deeper scientific dialogue consistent with the label, leveraging new ways of working and CE^3.
- Build and maintain credibility with regional thought leaders and community-based physicians/HCPs as primary point of contact.
- Liaise with other BMS functions to meet HCP needs in a timely and scientific manner; prioritize safe and appropriate use of BMS products while focusing on business results and performance objectives.
- Field-based role; anticipated 100% of time in the field with external customers.
Key Responsibilities
Portfolio Promotion
- Promote approved indications within a defined territory/region to meet or exceed assigned sales targets in a compliant manner.
- Create demand by articulating the clinical/scientific rationale for product use in appropriate patients.
- Maintain and grow scientific expertise in assigned products and therapeutic areas.
- Prepare and implement comprehensive territory and account plans.
- Proactively use available tools (e.g., CE^3) to derive insights, inform call plans, and provide feedback to leadership for continuous improvement.
Fair & Balanced Scientific Dialogue
- Use approved scientific resources/publications to present information to HCPs with medical accuracy.
- Conduct in-office presentations (e.g., lunch and learns) consistent with label.
- Organize external speaker programs (select speakers, facilitate scheduling/logistics).
- Maintain expertise on emerging data for approved indications.
- Use Medical on Call to answer unsolicited questions and complex technical inquiries.
Cross-Functional Collaboration
- Collaborate with other field teams to ensure best HCP Customer Experience (Cx).
- Gather and share relevant insights internally with appropriate stakeholders.
- Comply with all applicable laws, regulations, and BMS policies.
Required Qualifications & Experience
- Advanced scientific degree and/or 5+ years in pharmaceutical/biotechnology experience as healthcare sales/MSL/HCP/nurse.
- Ability to communicate scientific/clinical data accurately and convincingly.
- Demonstrated credibility-building experience with key customers and office staff via a customer-centric mindset.
- Oncology experience preferred.
- Account management capability, selling competencies, and a proven track record of meeting/exceeding goals.
- Ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
Key Competencies Desired
- Customer/commercial mindset; ability to drive business results.
- Experience cultivating credibility across the patient care journey.
- Account management and problem-solving; understand the patient journey and tailor engagement/messages.
- Resourcefulness and ability to connect with customers.
Patient Centricity
- Understand the patient journey and maintain a patient-focused mindset.
Scientific Agility
- Strong communication and presentation skills for clear scientific/clinical data delivery.
- Strong learning mindset; passion for science; stay current with latest data.
Analytical Capability
- Analyze data (e.g., prescribing patterns, market trends, HCP preferences) and use insights to target efforts.
- Segment HCPs to tailor communications and product presentations.
- Interpret/analyze data related to BMS products, customer preferences, and clinical data.
- Use CE^3 for insights and dynamic call planning.
Technological Agility
- Understand/adapt/use technology for healthcare business and HCP interactions.
- Use digital communication channels (email, messaging apps, video conferencing) to respond and share updates.
- Use CE^3 and other software/CRM tools to collect/manage quality data, track interactions, and plan engagements.
- Use Medical on Call technology effectively.
- Navigate/use internet and online resources; stay current on technological advancements.
Teamwork/Enterprise Mindset
- Business acumen to develop, execute, and adjust business plans based on market drivers.
- Learning agility; apply lessons from unfamiliar experiences.
- Balance individual drive with collaboration.
- Integrity and good judgment; navigate requirements compliantly with BMS policies/procedures.
- Qualified Driver requirements due to company-provided vehicle: at least 21 years old; valid driverβs license in good standing; acceptable driving risk level.
Compensation (field)
- US $144,500 - $175,100 (full-time), plus potential incentive cash and stock opportunities (based on eligibility).
Benefits (explicitly listed)
- Health Coverage: medical, pharmacy, dental, and vision.
- Wellbeing Support Programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP).
- Financial Well-being and Protection: 401(k), disability (short- and long-term), life and accident insurance, supplemental health, business travel protection, personal liability protection, identity theft benefit, legal support, survivor support.
- Paid Time Off: flexible time off (unlimited with manager approval) and 11 paid national holidays for US exempt employees (with some exceptions by location); or 160 hours annual paid vacation for new hires (with manager approval), 11 national holidays, and 3 optional holidays for certain exempt/non-exempt/hourly categories. Additional eligibility-based time off may include unlimited paid sick time, up to 2 paid volunteer days/year, leaves of absence, and annual Global Shutdown between Christmas and New Yearβs Day.
Application Instructions (as stated)
- If the posting is missing required/local information or incorrect, contact TAEnablement@bms.com with the Job Title and Requisition number.