Role Summary
The Senior Therapeutic Area Specialist (Oncology) is a field-based role focused on delivering scientifically grounded engagement with health care providers to drive appropriate use of BMS medicines. The TAS builds credibility with regional thought leaders and community-based HCPs, delivering a differentiated Customer Experience aligned with labeling and scientific data. This position is 100% field-based, covering the Fresno, CA area and surrounding territories.
Responsibilities
- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
- Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
- Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
- Prepares and successfully implements comprehensive territory and account plans.
- Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.
- Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
- Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
- Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
- Maintains a high level of working expertise on emerging data for approved indications.
- Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
- Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
- Complies with all laws, regulations, and policies that govern the conduct of BMS.
Qualifications
- Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
- Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
- Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
- Experience in Oncology is preferred.
- Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
- Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
- Strong selling and promotional skills proven through a track record of performance.
Skills
- Customer/commercial mindset.
- Demonstrated ability to drive business results.
- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.
- Demonstrated account management skills and problem-solving mentality; understands the patient journey and can tailor engagement and messages accordingly.
- Demonstrated resourcefulness and ability to connect with customers.
- Patient Centricity: Understands the patient journey and maintains a patient-focused mindset.
- Scientific Agility: Excellent communication and presentation skills; stays current with the latest data and has a strong learning mindset.
- Analytical Capability: Ability to analyze data (prescribing patterns, market trends, HCP preferences), generate insights, segment HCPs, and plan engagements; comfortable interpreting clinical data.
- Technological Agility: Proficient with digital channels, CE^3 and CRM tools to manage data, track interactions, and plan future engagements; able to use Medical on Call technology.
- Teamwork/Enterprise Mindset: Strong business acumen; learning agility; balances individual drive with collaboration; demonstrates integrity and good judgment.
Additional Requirements
- Field-based role requiring 100% time in the field with external customers.
- Operation of a company-provided vehicle; employment is contingent upon meeting the company's Qualified Driver requirements (e.g., 21+ years old, valid driver's license, and an acceptable driving risk level).