Role Summary
The Senior Therapeutic Area Specialist (TAS) – Oncology role is field-based in Allentown, PA, and requires spending 100% of time in the field with external customers. The TAS drives demand for BMS medicines within their portfolio by engaging Health Care Providers (HCPs) with a differentiated, science-based customer experience and by building credibility with regional thought leaders and community physicians. The role collaborates with other BMS functions to deliver a high-quality Customer Experience while prioritizing safe and appropriate use of BMS products and achieving business results.
Responsibilities
- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
- Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
- Engages with and maintains a high level of scientific expertise in all assigned products and therapeutic areas.
- Prepares and implements comprehensive territory and account plans.
- Utilizes CE^3 tools (when implemented) to derive insights and inform call plans, and provides feedback to leadership to enable continuous improvement.
- Demonstrates scientific expertise and uses approved scientific resources to present information to HCPs with medical accuracy; conducts in-office presentations aligned with label.
- Organizes external speaker programs, coordinating scheduling and logistics with speakers from approved lists.
- Maintains up-to-date knowledge of emerging data for approved indications and provides real-time medical support as needed.
- Proactively collaborates with other field teams to ensure the best Customer Experience for HCPs and shares insights with internal stakeholders; complies with applicable laws and policies.
Qualifications
- Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience as healthcare sales, MSL, HCP, or nurse.
- Ability to communicate scientific or clinical data accurately and convincingly to support patient care.
- Demonstrated credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and commitment to a differentiated Customer Experience.
- Experience in Oncology is required.
- Strong account management skills, superior selling competencies, and a proven track record of meeting or exceeding goals.
- Ability to work effectively cross-functionally with a positive team mindset and a can-do attitude; strong selling and promotional skills.
Skills
- Customer/commercial mindset and ability to drive business results.
- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey; ability to tailor engagement and messages.
- Problem-solving with demonstrated account management capabilities and resourcefulness in connecting with customers.
- Patient centricity: understands the patient journey and maintains a patient-focused mindset.
- Scientific agility: strong communication and presentation skills; commitment to staying current with the latest data.
- Analytical capability: data analysis of prescribing patterns, market trends, and HCP preferences; data-driven insights; HCP segmentation; interpretation of product-related data.
- Technological agility: proficiency with CE^3 and CRM tools; use of emails, video conferencing, and other digital channels; staying current with technology; ability to use Medical on Call effectively.
- Teamwork/enterprise mindset: strong business acumen, learning agility, and integrity; balancing individual drive with collaboration.
Additional Requirements
- Requires operation of a company-provided vehicle; eligibility as a Qualified Driver includes being at least 21 years old, possessing a valid driver's license, and maintaining an acceptable driving risk level as determined by the company.