Role Summary
Location: Gainesville, FL. The Senior Therapeutic Area Specialist (Cardiovascular) is a field-based role focused on driving demand for BMS medicines within the cardiovascular portfolio by engaging Health Care Providers (HCPs) with a scientifically grounded, patient-centric Customer Experience (Cx). The TAS builds credibility with regional thought leaders and community-based physicians/HCPs and collaborates with other BMS functions to deliver timely, evidence-based support aligned with label indications and business objectives. The role is field-based, with 100% of time spent in the field with external customers.
Responsibilities
- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
- Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
- Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
- Prepares and successfully implements comprehensive territory and account plans.
- Proactively uses CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback to leadership to enable continuous improvement.
- Demonstrates scientific expertise and uses approved resources to present information to HCPs and ensures medical accuracy.
- Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
- Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
- Maintains a high level of working expertise on emerging data for approved indications.
- Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs; gathers and shares relevant insights with appropriate stakeholders to improve service.
- Complies with all laws, regulations, and policies that govern the conduct of BMS.
Qualifications
- Required: Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
- Required: Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.
- Required: Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).
- Preferred: Experience in cardiovascular.
- Required: Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.
- Required: Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.
- Required: Strong selling and promotional skills proven through a track record of performance.
Skills
- Customer/commercial mindset
- Demonstrated ability to drive business results
- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey
- Demonstrated account management skills and problem-solving mentality; understands the patient journey and can customize engagement and deliver tailored messages
- Demonstrated resourcefulness and ability to connect with customers
Additional Requirements
- Requires operation of a company-provided vehicle; eligibility as a Qualified Driver includes: at least 21 years of age, a driver's license in good standing issued by your state of residence, and a driving risk level deemed acceptable by the Company.