Senior Therapeutic Area Specialist, Cardiovascular Community - Louisville, KY
Bristol Myers Squibb
8 months ago
On-site
United States
Sales
Position Summary
- Drive demand for BMS medicines within a defined portfolio for appropriate patients by engaging Health Care Providers (HCPs) through a differentiated Customer Experience (Cx) using deeper scientific dialogue consistent with label and leveraging new ways of working and CE^3.
- Build and maintain strong professional credibility with regional thought leaders and community-based physicians/HCPs as primary point of contact.
- Liaise with other BMS functions as needed to deliver timely, scientific support; prioritize safe and appropriate use of BMS products while meeting business results and performance objectives.
- Field-based role with significant time spent externally with customers.
Key Responsibilities
Portfolio Promotion
- Promote approved indications within a defined territory/region to meet or exceed assigned sales targets in a compliant manner.
- Create demand by clearly articulating balanced clinical/scientific rationale for appropriate patients.
- Maintain and grow scientific expertise in assigned products and therapeutic areas.
- Prepare and implement comprehensive territory and account plans.
- Use tools such as SOPHIA to derive insights and dynamically inform call plans; provide feedback to leadership for continuous improvement.
Fair & Balanced Scientific Dialogue
- Use approved resources/publications to present information to HCPs with medical accuracy.
- Conduct in-office presentations (e.g., lunch and learns) consistent with label.
- Organize external speaker programs (select speakers, facilitate scheduling/logistics).
- Maintain expertise on emerging data for approved indications.
- Engage real-time medical support via Medical on Call to answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
- Proactively collaborate with other field teams to ensure best customer experience for HCPs.
- Gather and share internal insights with appropriate stakeholders.
Compliance
- Comply with all laws, regulations, and BMS policies governing conduct.
Required Qualifications & Experience
- Advanced scientific degree and/or 5+ years of pharmaceutical/biotechnology experience as healthcare sales/MSL/HCP/nurse.
- Ability to communicate scientific/clinical data accurately and convincingly to support physicians in serving patients.
- Demonstrated experience building/maintaining credibility with key customers, office staff, and the customer influence network; strong customer-centric mindset to create differentiated Cx.
- Cardiovascular experience preferred.
- Demonstrated account management skills, selling competencies, and sales performance track record of meeting/exceeding goals.
- Ability to work effectively cross-functionally with a positive, can-do attitude.
- Strong selling and promotional skills proven by performance.
Key Competencies (Desired)
- Customer/commercial mindset (drive business results; cultivate credibility; account management; problem-solving; patient journey understanding; tailor messages).
- Patient centricity.
- Scientific agility (communication/presentation of scientific data; learning mindset; stay current with latest data).
- Analytical capability (analyze prescribing/market/HCP preferences; segment HCPs; interpret clinical/product/customer data; use CE^3 for insights and dynamic call planning).
- Digital agility (use technology/digital channels; CE^3/CRM data management; Medical on Call).
- Teamwork/enterprise mindset (business acumen; learning agility; integrity and good judgment).
Vehicle/Driver Requirements
- Offers contingent upon meeting Qualified Driver requirements (including at least 21 years of age, valid driver’s license in good standing, and acceptable driving risk level).
Compensation/Benefits (as stated)
- Field (U.S.): US $124,090–$150,370 base range.
- Additional incentive cash and stock opportunities may be available (based on eligibility).
- Health coverage (medical, pharmacy, dental, vision); wellbeing support programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP); financial protection (401(k), disability, life, accident, supplemental health, travel protection, liability, identity theft, legal support, survivor support).
- Paid time off: flexible time off for US exempt employees (unlimited with manager approval) and paid national holidays; other PTO/vacation details vary by location/employee type.
- Additional time off may include paid sick time, volunteer days, summer hours flexibility, leaves of absence, and annual Global Shutdown between Christmas and New Year’s Day (based on eligibility).
Application Instructions
- If you come across a role that intrigues you but doesn’t perfectly match your resume, apply anyway.
- Drive demand for BMS medicines within a defined portfolio for appropriate patients by engaging Health Care Providers (HCPs) through a differentiated Customer Experience (Cx) using deeper scientific dialogue consistent with label and leveraging new ways of working and CE^3.
- Build and maintain strong professional credibility with regional thought leaders and community-based physicians/HCPs as primary point of contact.
- Liaise with other BMS functions as needed to deliver timely, scientific support; prioritize safe and appropriate use of BMS products while meeting business results and performance objectives.
- Field-based role with significant time spent externally with customers.
Key Responsibilities
Portfolio Promotion
- Promote approved indications within a defined territory/region to meet or exceed assigned sales targets in a compliant manner.
- Create demand by clearly articulating balanced clinical/scientific rationale for appropriate patients.
- Maintain and grow scientific expertise in assigned products and therapeutic areas.
- Prepare and implement comprehensive territory and account plans.
- Use tools such as SOPHIA to derive insights and dynamically inform call plans; provide feedback to leadership for continuous improvement.
Fair & Balanced Scientific Dialogue
- Use approved resources/publications to present information to HCPs with medical accuracy.
- Conduct in-office presentations (e.g., lunch and learns) consistent with label.
- Organize external speaker programs (select speakers, facilitate scheduling/logistics).
- Maintain expertise on emerging data for approved indications.
- Engage real-time medical support via Medical on Call to answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
- Proactively collaborate with other field teams to ensure best customer experience for HCPs.
- Gather and share internal insights with appropriate stakeholders.
Compliance
- Comply with all laws, regulations, and BMS policies governing conduct.
Required Qualifications & Experience
- Advanced scientific degree and/or 5+ years of pharmaceutical/biotechnology experience as healthcare sales/MSL/HCP/nurse.
- Ability to communicate scientific/clinical data accurately and convincingly to support physicians in serving patients.
- Demonstrated experience building/maintaining credibility with key customers, office staff, and the customer influence network; strong customer-centric mindset to create differentiated Cx.
- Cardiovascular experience preferred.
- Demonstrated account management skills, selling competencies, and sales performance track record of meeting/exceeding goals.
- Ability to work effectively cross-functionally with a positive, can-do attitude.
- Strong selling and promotional skills proven by performance.
Key Competencies (Desired)
- Customer/commercial mindset (drive business results; cultivate credibility; account management; problem-solving; patient journey understanding; tailor messages).
- Patient centricity.
- Scientific agility (communication/presentation of scientific data; learning mindset; stay current with latest data).
- Analytical capability (analyze prescribing/market/HCP preferences; segment HCPs; interpret clinical/product/customer data; use CE^3 for insights and dynamic call planning).
- Digital agility (use technology/digital channels; CE^3/CRM data management; Medical on Call).
- Teamwork/enterprise mindset (business acumen; learning agility; integrity and good judgment).
Vehicle/Driver Requirements
- Offers contingent upon meeting Qualified Driver requirements (including at least 21 years of age, valid driver’s license in good standing, and acceptable driving risk level).
Compensation/Benefits (as stated)
- Field (U.S.): US $124,090–$150,370 base range.
- Additional incentive cash and stock opportunities may be available (based on eligibility).
- Health coverage (medical, pharmacy, dental, vision); wellbeing support programs (e.g., BMS Well-Being Account, BMS Living Life Better, EAP); financial protection (401(k), disability, life, accident, supplemental health, travel protection, liability, identity theft, legal support, survivor support).
- Paid time off: flexible time off for US exempt employees (unlimited with manager approval) and paid national holidays; other PTO/vacation details vary by location/employee type.
- Additional time off may include paid sick time, volunteer days, summer hours flexibility, leaves of absence, and annual Global Shutdown between Christmas and New Year’s Day (based on eligibility).
Application Instructions
- If you come across a role that intrigues you but doesn’t perfectly match your resume, apply anyway.