Senior Technician, Operations (Technical)
Merck
10 days ago
On-site
Wilson, NC
Operations
Primary Activities
Operations:
- Operate, set up, adjust, and optimize production/packaging equipment; determine settings/clearances and maintain setup standard work.
- First technical escalation for equipment malfunctions/process issues; diagnose (including uncommon faults), adjust equipment to functional state, and escalate to Maintenance/Reliability/Engineering as needed.
- Proactively prevent production issues; use systematic diagnostics to reduce ejects and downtime.
- Assist with equipment maintenance/repairs; perform basic maintenance (clean/lubricate, wipe sensors, recharge fluids, replace wear parts like belts, suction cups, filters).
- Partner using line performance data to trend performance, identify recurring issues, and recommend improvement projects to increase OEE.
- Lead root-cause investigations and implement corrective actions.
- Maintain safe, efficient work areas and equipment.
Compliance:
- Execute operations per cGMP, site SOPs, and divisional policies; ensure safety and accurate documentation (setup, challenges, cleaning, maintenance) and data integrity.
- Support quality deviations/CAPA; initiate incidents and participate in investigations.
- Train on line clearance/contamination prevention; support qualification/validation/technical documentation.
Collaboration/Teamwork:
- Provide technical coaching/training to operations technicians; act as primary train-the-trainer.
- Support continuous improvement (5S, GEMBA, root-cause analysis) and collaborate on investigations and equipment readiness.
Education/Experience:
- High School Diploma or equivalent.
- 4+ years in a GMP manufacturing facility; 3+ years in maintenance or Operations Technician (Technical) with hands-on troubleshooting.
Required Skills:
- Mechanical aptitude; electrical/control fundamentals; systematic troubleshooting; root cause analysis; leadership/training ability; strong written/verbal communication; lift up to 50 lbs; flexible/irregular hours.
Preferred Skills:
- SAP/MES/Tracksys/electronic logbooks/PasEx; vendor interfacing/commissioning/qualification; technical writing for SOPs.
Benefits (if applicable per posting): Medical/dental/vision, retirement (401(k)), paid holidays/vacation, compassionate and sick days; eligible for annual bonus and long-term incentive (if applicable).
Salary Range:
- $63,800 - $100,400.
Operations:
- Operate, set up, adjust, and optimize production/packaging equipment; determine settings/clearances and maintain setup standard work.
- First technical escalation for equipment malfunctions/process issues; diagnose (including uncommon faults), adjust equipment to functional state, and escalate to Maintenance/Reliability/Engineering as needed.
- Proactively prevent production issues; use systematic diagnostics to reduce ejects and downtime.
- Assist with equipment maintenance/repairs; perform basic maintenance (clean/lubricate, wipe sensors, recharge fluids, replace wear parts like belts, suction cups, filters).
- Partner using line performance data to trend performance, identify recurring issues, and recommend improvement projects to increase OEE.
- Lead root-cause investigations and implement corrective actions.
- Maintain safe, efficient work areas and equipment.
Compliance:
- Execute operations per cGMP, site SOPs, and divisional policies; ensure safety and accurate documentation (setup, challenges, cleaning, maintenance) and data integrity.
- Support quality deviations/CAPA; initiate incidents and participate in investigations.
- Train on line clearance/contamination prevention; support qualification/validation/technical documentation.
Collaboration/Teamwork:
- Provide technical coaching/training to operations technicians; act as primary train-the-trainer.
- Support continuous improvement (5S, GEMBA, root-cause analysis) and collaborate on investigations and equipment readiness.
Education/Experience:
- High School Diploma or equivalent.
- 4+ years in a GMP manufacturing facility; 3+ years in maintenance or Operations Technician (Technical) with hands-on troubleshooting.
Required Skills:
- Mechanical aptitude; electrical/control fundamentals; systematic troubleshooting; root cause analysis; leadership/training ability; strong written/verbal communication; lift up to 50 lbs; flexible/irregular hours.
Preferred Skills:
- SAP/MES/Tracksys/electronic logbooks/PasEx; vendor interfacing/commissioning/qualification; technical writing for SOPs.
Benefits (if applicable per posting): Medical/dental/vision, retirement (401(k)), paid holidays/vacation, compassionate and sick days; eligible for annual bonus and long-term incentive (if applicable).
Salary Range:
- $63,800 - $100,400.