Senior Systems Engineer II

Role Summary

As Senior Systems Engineer II, you will be a hands-on technical leader responsible for architecting, engineering, and operating enterprise-scale infrastructure across on-prem datacenters, virtual platforms, and cloud environments (AWS/GCP/Azure). You will manage the full lifecycle of compute, server provisioning, networking, storage, core services, monitoring, automation, security, and disaster recovery, modernizing legacy systems and delivering resilient, scalable infrastructure to support global business operations.

Responsibilities

• Design, architect, and implement infrastructure solutions spanning on-premises datacenters, virtualized environments, and cloud platforms (AWS, GCP, Azure).
• Modernize compute, storage, and network services to improve reliability, performance, scalability, and security.
• Create high-quality architecture diagrams, technical specifications, and system design documentation.
• Lead end-to-end server provisioning and deprovisioning for Windows and Linux platforms.
• Install, configure, and maintain physical and virtual servers, ensuring consistent standards and optimized performance.
• Build automation for server builds, configuration, patching, drift detection, and lifecycle workflows using PowerShell, Python, Terraform, or Ansible.
• Integrate server provisioning and lifecycle tasks with ServiceNow automation and catalog workflows.
• Manage compute workloads across on-prem, virtual, and cloud environments, ensuring high performance and availability.
• Conduct capacity planning, performance tuning, and lifecycle governance across compute platforms.
• Support hybrid workload strategies aligned with business and application requirements.
• Manage hybrid storage environments (NetApp, SAN, NAS), replication, and disaster recovery configurations.
• Collaborate closely with Cybersecurity to reinforce hardening, vulnerability remediation, identity hygiene, and logging practices.
• Enhance monitoring and alerting across infrastructure platforms to ensure proactive detection and response.
• Contribute to disaster recovery planning, runbook creation, tabletop exercises, and failover testing.

Qualifications

• Required: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree is a plus.
• Required: 8+ years of progressive experience in Systems Engineering or Infrastructure Architecture, including 3–5 years working with compute platforms and datacenter environments.
• Required: Proven track record of driving change, automation, and process excellence in fast-paced, highly regulated environments.
• Required: Strong hands-on experience across compute platforms (Windows Server, Linux, virtualization, storage, networking); knowledge of golden images.
• Required: Experience with on-prem datacenters, virtual environments (VMware/Hyper-V), and cloud platforms (AWS, GCP, Azure).
• Required: Advanced scripting and automation using PowerShell and Python; experience with Infrastructure-as-Code tools (Terraform or Ansible).
• Required: Functional understanding of Directory Services (Active Directory, Azure AD/Entra ID, LDAP) and core Internet protocols (DNS, DHCP, HTTP/S, SMTP, SSL/TLS).
• Required: Knowledge of firewall configuration, segmentation, and security policy implementation.
• Required: Functional knowledge of backup and recovery platforms (Druva, Commvault, Veeam) and DR planning/execution.
• Required: Experience using ServiceNow or similar ITSM tools for ticketing, workflows, and lifecycle management.
• Preferred: Experience with multi-site infrastructure deployments and geographically distributed systems.
• Preferred: Experience in regulated environments (GxP, CSV, NIST, ISO) or pharmaceutical/biotech industry.
• Preferred: Professional certifications (MCSE, CCNA, AWS/GCP/Azure) or related credentials.

Skills

• Automation and scripting (PowerShell, Python)
• Infrastructure as Code (Terraform, Ansible)
• Cloud platforms (AWS, GCP, Azure)
• Windows/Linux server administration
• Virtualization (VMware/Hyper-V)
• Networking, storage, and disaster recovery concepts
• ServiceNow or ITSM workflow experience

Education

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; Master’s degree preferred.