Senior Staff Engineer – Microsoft Intune / SCCM Technologies

Role Summary

Senior Staff Engineer – Client Technology responsible for ownership, security, and governance of one or more IT platforms or products. Utilizes advanced problem-solving techniques to tackle highly complex issues across interdependent systems.

Responsibilities

• Own the overarching strategy and execution for assigned IT platforms, tools, and products
• Drive alignment between technology and the business, understanding business needs and interdependencies between products
• Utilize conceptual thinking to drive engineering decisions across platforms and solutions
• Pinpoint systemic issues and devise robust, scalable solutions
• Understand and manage interdependencies across systems and environments
• Thoroughly test fixes and enhancements across multiple environments
• Develop and maintain secure, self-documented scripts with error handling and logging
• Collaborate cross-functionally to align platform capabilities with business needs
• Meet with customers and incorporate feedback into the product roadmap through multiple means and channels
• Influence engineering decisions by advocating for stakeholder needs and aligning technical approaches with business priorities
• Drive operational and technical excellence across one or more IT platforms or products
• Document architecture, configurations, and operational procedures
• Make decisions regarding access, permissions, and security controls across systems
• Lead incident response and root cause analysis for high-impact issues
• Contribute to compliance readiness by implementing controls and processes that support audit and regulatory requirements
• Serve as the SME for assigned capabilities, providing technical leadership and guidance
• Mentor and coach junior engineers, fostering technical growth and best practices

Qualifications

• Associate degree and 11 years of experience; or
• Bachelor’s degree and 9 years of related experience; or
• Master’s degree and 7 years of related experience; or
• Equivalent combination of education and experience.
• Technical certification may be required
• Proven experience owning and securing complex IT platforms and tools
• Demonstrated ability to lead technical projects and mentor junior engineers
• Experience making access and security decisions across enterprise systems
• Strong scripting and automation skills with production-grade code
• Familiarity with IT security frameworks and governance models
• Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM)

Skills

• Expert-level knowledge in multiple client technology areas and enterprise systems
• Proven ability to lead cross-functional initiatives and drive technical strategy
• Skilled in stakeholder communication, risk assessment, and change management
• Experience developing standards, governance models, and technical roadmaps
• Strong understanding of enterprise architecture and integration patterns
• Can conceptualize new and innovative ways to solve complex business problems
• Expert knowledge of product-centric and agile framework models

Education

• Not specified beyond the Qualifications section

Additional Requirements

• Occasional travel (5–10%)